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April 2024 by Alex Mills
Management at this Potbelly location is clearly trying to save a buck by understaffing during the evenings... Only two employees here for dinner on a weekday and they're swamped with online orders.Proceed with caution.
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March 2024 by That Girl
Always good service.
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February 2024 by matt kloeber
We ordered using the app and requested delivery. An hour and 15 minutes we waited. Still no delivery. nothing was delivered. We called over 10 times and each time it rang and rang with no answer. Eventually it just says sorry we unable to answer the phone. We can’t get an explanation or cancel our order?
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January 2024 by Laura E.
went to the Plano location, ordered a chicken club. Not only did I not get a receipt in my bag since I went through Drive up , the fella didn't seem too nice. And lo and behold my sandwich was absolutely disgusting. No bacon not sure what kind of mustard was put on there but not one that I care for or that I've ever had at this restaurant before and at this particular location in Plano right across from the mall I've had four horrible sandwiches. Management does not return phone calls, nor do they answer the phone at all.
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January 2024 by P. Will's
My wife and i came to this location and was pleasantly surprised. There was ample parking. We walked in and was immediately greeted. We were given recommendations by the staff that did not disappoint. We ate inside. The tables, floors, and drink area were spotless! I’d definitely revisit this place often. Job well done!
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December 2023 by Matthew Frank
Excellent food, enjoyed chicken club, also like Italian sub, turkey sub. Hot peppers are nice and spicy addition.
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October 2023 by Raesa Brown
Every time I order food from here it’s ALWAYS hot due to them wrapping my food in aluminum foil! I work for a clinic so getting out to get my lunch can always cause a delay BUT thanks to their food process I’m always able to enjoy HOT food! Other Potbelly restaurants don’t use this method. Thank you for making my food experience pleasurable!
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August 2023 by Gmos550
Service was great didnt have to wait and also employees were very nice.
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August 2023 by Cam
Super trashy atmosphere. One of their employees sits outside and keeps lighting up marijuana and speaks really loud on the phone with foul mouth using the N-word left right
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July 2023 by Hudson Jensen
Terry is the bestTerry=?#giveTerryaraise
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July 2023 by I Nguyen
Great service! fast and friendly
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June 2023 by Andres Smolensky
Great food.Had mama’s meatball sub and would rate it a 10/10 very good service too. 5/5 experience.
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June 2023 by Max R.
very good sandwiches. Taste is great. Bread is very soft. Sandwiches come out very hot. Come try it!
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April 2023 by Pat Adelmann
Good sandwiches in a clean environment.
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April 2023 by Jacob Maras
Awesome food!!! Best sandwich ever