Preston Hollow Emergency Room is a highly recommended emergency care facility that provides excellent service and patient care. The staff, from the receptionist to the nurses and doctors, are described as professional, knowledgeable, and extremely kind and caring. Patients praise the quick response, no-wait experience, and the overall exceptional customer service. The facility is open 24/7 and is an excellent alternative to traditional hospital emergency rooms, especially for non-life-threatening medical issues that could be handled by an urgent care clinic. Patients report feeling well-cared for, with the doctors taking the time to thoroughly explain their condition and ensure their comfort. Overall, Preston Hollow Emergency Room is praised for its efficient, high-quality care and compassionate staff, making it a top choice for emergency medical needs in the area. Customers express they would choose this facility over a traditional ER or other urgent care clinics due to the superior service and experience.
Highly recommend. I hunt my shoulder. They got me right in ( within 5 minutes) They did Xray and met with a doctor. I was out of there in 30 minutes Really liked everyone I interacted with including the doctor and nurse It beats the hospital emergency room and charges were VERY reasonable
May 2026
Staff and doctor were great and took care of my bleeding fingers. Doctor did an excellent job on the sutures!
April 2026
The entire team took great care of me. I was in and out quickly, but everything still felt thorough and efficient. Dr. Shah, Katie, and Michael were all professional, attentive, and kind throughout the visit. I really appreciated the level of care I received!
