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November 2023 by T Gunn
The staff are very courteous and friendly. I had brought one of our fosters for their paperwork to be able to go on transport. The place is clean the service was phenomenal. I strongly recommend use of this facility for your pet care.
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October 2023 by Chelle Copley
LOVE DR. SUE AND DR JULIE! and all of the nurses and staff. We drive from Corsicana for them to see our short nosed babies for dentals, soft palate, and nares if needed. They are familiar with our babie's breeds and follow a special protocol for anesthesia. They also use laser for those surgeries and that was a huge plus for me and how I found them when we moved to Texas. I contacted a laser mfg and they sent me a list of Veteranarians that used them after I had spent hours cold calling different vets asking about their practices with bracephalic breeds and if they used lasers. I am so glad we found them. We had 1 incident with a vet that is no longer there. Dr. Julie and Dr. Sue are amazing!
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August 2023 by Jeff Klein
Had to make the difficult decision to say goodbye to my 19-year-old cat. Everyone at the practice was kind, caring, and professional. I’ll bring my next, new kitten here for sure. Thanks for making a tough experience more bearable.
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July 2023 by Ben G.
I may be biased, but I've got a great, friendly dog. EVERYONE in this building assured me of my bias!Also, the nurse and doctor were amazing at asking me questions and getting to know my dog instead of just poking around for diagnosis!
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May 2023 by Roxanne Rose
They were very kind to me and my pet, Canelo, the doctor checked it very carefully it is clean they answered my questions. The price was more or less I hope my future appointments will be less expensive.
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March 2023 by Smruti Ranjan Tripathy
Loving and caring doctors and associates. They took great care of my pet. They maintained great hygiene at the hospital. I love the service in this hospital. Would recommend every pet owner to visit this place.
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February 2023 by Cathy Bedolla
This is my first time here at this clinic. I got there about 30 min before their close time at 2pm. I signed my name on the sign in sheet and waited in their lobby. Was skipped over by others who walked in and stood by the front desk. After 20 min of being skipped over, I went up to the desk only to be told they only take pets by appointments only. I told her if they had gone by their sign in sheet, I might have saved 25 min of waiting. She just said sorry and referred me to Dallas Animal Urgent Care across the street :/
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December 2022 by Meg Boshell
Excellent doctors, vet techs and office staff. My dogs range from a puppy to a senior Chihuahua and I love that they all are treated like the Rock Stars they are to me. I'm comfortable asking questions about different treatment options so I can make the best decision for my family and the rewards program is great! I have referred family and friends because these folks Jingle Bell Rock!
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December 2022 by Paul Tobin
Took my feathered friend Otis here, the price was ridiculous as he had a broken leg and I was even charged for creature creativity I got half the antibiotics for one time a day it's supposed to be two times a day for 2 weeks I had to recall and get another prescription and was told that only wrote a half a prescription and half of the dosage she didn't know if it was going to work so she'll go ahead and give me the rest creativity meant she just used cape to fix my birds broken leg there was no splint no popsicle stick upon bringing him to an Ohio vet they asked if I knew I had broke his leg I told him yes he had a broken leg and he was seen by Preston road animal hospital , my vet asked me did she use a splint or anything under the tape I really didn't think she ever did I believe it was always about the money because they also always sedated my fully, you do not see date birds fully most veterinarians do not even sedate a bird Otis is a Quaker parrot so he's not big at all this place was just for the money and about themselves they charged me for creativity what the hell is creativity when my bird's leg healed side by side I was told it was a clean break it slipped off and healed side by side and they never told me anything about this with follow-up x-rays don't bring your animals here if you have a bird stay really far away
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October 2022 by Payton Coffman
DO NOT BRING YOUR PET HERE. My dog came home from doggy daycare with a swollen paw so I brought her in as soon as possible. When I called, I was told she’d be examined for bites and wounds, and get x-rays if necessary. After paying $400 for X-Rays(that showed nothing), as well as anti-inflammatory meds, I notice her licking her paw. After I looked at it for 15 seconds, it’s clear this was some type of bite that the vet clearly missed. Now I’m out $400 and still don’t have a solution to the problem, because the vet can’t do their job.
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September 2022 by Kumari Sigiri
The vet at this clinic Jack Burks . Prescribed that my rabbit be cleaned twice a day with hydrogen peroxide, my rabbit was brought in because she had open wounds on her stomach and it needed medical attention . So jack burks prescribes a antibiotic and says we should clean the open wounds twice a day with hydrogen peroxide. Afterwards we take her home and start this regiment and she starts loosing weight and loosing the color in her hair and stopped eating and is just falling down. Today august 30th, we called Preston road animal hospital to tell them what was going on and to ask if we can immediately bring my rabbit in. Jack informs the nurse after a 6 minute hold time, that we should go to the hospital as he has no time today. We rush to the animal hospital and after 2 minutes of reaching there , they tell us my rabbit will not make it and their is no point in trying anything and that we should let her pass away peacefully. The nurse asked us what our vet has said and we let her know that he had told us too clean her with hydrogen peroxide twice a day and she went into a shock and said that kills all the good bacteria and basically takes away what she has to fight. My rabbit passed away today all because we were given the wrong instructions on how to care for our rabbit . The hydrogen peroxide was so lethal for our rabbit who would have not passed away today if we had not used this method. PLEASE DO NOT TAKE YOUR ANIMALS OR LOVED PETS HERE . THEY DO NOT CARE.
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August 2022 by vanessa card
Everyone was super friendly and I have absolutely no complaints about my visit. Pricing was reasonable and provided upfront without even needing to ask. The vet was knowledgeable and kind just like the techs. Will absolutely be bringing my cat back next time she needs care!
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August 2022 by Jordan Renfro
We were worried during our first visit about our dog since she didn't have a good experience with our last vetBut our dog loved all the staff! They were super friendly and understanding about our dog jumping on them giving them love. Totally recommend this place.
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May 2022 by J Wats
Long time client of many years. Dr. Sue, other vets and staff are awesome. Recently I went thru a life change and they took really good care of my dog for a couple months. I would definitely recommend if you want your fur baby to be in good hands!
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May 2022 by Shelby Jo Stites
Dr Julie was awesome! She knew right away what we needed to do to help our anxious doggo. She was very patient with the humans and pets! We are happy we found a good vet!
