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February 2024 by J Luoma
Met with Cynthia today.Very Knowledgeable! Highly recommend
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November 2023 by Elena Rowley
It been wonderful working with Allen. He has been so helpful sourcing products. He is quick to reply and a pleasure to work with.
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November 2023 by james staten vann
Theresa was awesome in trying to get out products
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August 2023 by faraz ahmad
As a builder working with many vendors around DFW , pro source has been unmatched with service and quality. Specifically, my sales rep Andy, has always gone the extra mile to make me and my clients feel special.
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June 2023 by EMA Marlene
I was sent here by my insurance as I’m having to get home repairs and the customer service is just lacking. The employees seem unwilling to help and look at you stupid as you’re trying to explain your situation.
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March 2023 by Maryed Andrade
On my first time pick up the material for a customer ..The loading persons Make me loading by hands they said the pallet didn't feed on May van ....But I realized the guys don't want to do it ....At the end i take some pictures....the lobby personal workers they nice ?
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March 2023 by Danilo Volpini
This place is a joke. Unprofessional people from top to bottom. Andy (one of the sales person) would never return emails or calls after we spent tens of thousands of dollars at Prosource, several tiles were missing and we made several trips to pick up the tiles after we were told they were at their warehouse and just to find out they were not. Adam, the store manager got involved, and initially he seemed helpful and even told us he would comp one of the tiles in our shower but later went back on his word and also never provided the tile. Now, we are almost about to move in to our house but can’t because we need to look for new tile. Don’t waste your time or money at this place!
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March 2022 by EJ Campbell
Horrible customer service! Cynthia never calls you back!
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March 2022 by Mark
Sydney took time with us - even though we were a drop in, to go over our options and helped us find the right carpet, pad, and LVP flooring for our application.They aren’t as cheap as some of the big box stores, and they do not install - so there can be additional cost - but the quality of their products is very good, and we are very happy overall!
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March 2022 by Luis Serna
Sami was great, it is pleasure to deal with profesión people
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March 2022 by Joe Lumbley
Just picked up a small order (45sf) of tile. Order was snakebit from the git-go. Dealt with Andy Huerta, who didn’t have my tile in stock but found it in Houston with delivery in a couple days. Then found it wasn’t in Houston but could ship from Florida. Then more delays, delaying my project start by almost 3 weeks. First, they double-charged my card. Then 3 weeks later their invoice showed an unexplained “service fee” of $20.So, why 5 stars? If I had dealt with your typical order-taker/customer service rep, I’d have gone ballistic weeks ago. But Andy was a consummate pro and took good care of me. Like I told him, “You’re great, but your company’s computer system sucks”. Highly recommended, but check your invoices!
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March 2022 by Ebbah Realzola
Great place for our commercial flooring needs. Excellent service from Andy Huerta always. Awesome staff! Great, and quality products.
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November 2021 by Bobbi S.
Buy carpet and rugs all the time at ProSource!!! Great services ‼ Great Products‼‼ Great Sales Person‼‼‼
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May 2021 by Steve S.
They have been always professional and helpful and the pricing has been very good as well I recommend them!! Steve Smirnis
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March 2021 by Peaches La'Shay
POOR CUSTOMER SERVICE:I called for weeks trying to schedule an appointment. Now I understand that covid has forced many companies to change how they operate. I was very patient with the staff every time I called and left messages to schedule an appointment and was told someone would call me back. Finally after 3 weeks of calling I was given a date and time. We arrived on time, was greeted by the gentlemen at the front and told to walk around and someone would be out to assist. Let me just say we walked around for 45 mins and NO ONE asked if we needed help. I watched other people come in and get all the assistance they needed. I was extremely upset. I will not spend my money at this place. And would not recommend this place to anyone.
