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March 2024 by Melvin Smith
Stephen is always willing to help great manager at this property
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March 2024 by Love Bird
Hopefully this review is posted, it keeps getting deleted. All of my things were stolen within 30 days of storing my them here. The staff have not done anything about it. They promised to take action. None of which have been done to date. They were either involved or simply don't care.
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March 2024 by S Longo
I got a call this morning saying my storage unit was broken into. Many of my valuable items were stolen. And many other things that I’m not even sure yet. I think it was an inside job. No cameras in the hallways. Only 3 units were broken into
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March 2024 by Daniel “D.C.”
Best Customer Service and Proficient! Great job Ann your top notch! An asset to Public Storage
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March 2024 by David Jones
I rented a unit here 2 days ago and, other than the first day, have not been able to access the building since. The "security" system says "system offline" and no one can get in. I've tried calling the office multiple times but no one answers. I've gone down there several times during the day and the office is empty. I've called the corporate office and they just say they are sending an email to the manager. This is the worst customer service I've ever seen. DO NOT RENT HERE.
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March 2024 by DJSR
The managers did an awesome job. They made sure everything was explained perfectly. They really know how to make you feel comfortable, and welcomed Especially Ms.Tamiyka and Stephen. I Appreciate you guys
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January 2024 by Michaela Kling
Tamiyka and Stephen were incredible and very helpful with getting us set up!! They were honest about the nuances that come with renting a unit and all of our questions! We had a great experience, especially after experiencing difficulties with another storage place in this city! They were accommodating and amazing!
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January 2024 by Blake Boyer
If you would like an honest review of this place here it is. They are clearly asking for 5 star reviews or giving away promos for doing so. The staff was really nice and friendly, but overall the upkeep and maintenance of this location is horrendous. Myself and dozens of others had our units broken into and our stuff stolen out of them due to lack care here. The large building only has 1 elevator, so if anyone else is there at all, get ready to wait for long periods of time while moving things in and out. They offer Dolly's which are almost always nowhere to be found, unless you are in office hours where they keep a couple. The new lock system is pretty terrible. 8 digit codes and the app never works properly. Half the times the elevator won't go to the floor you picked because it took to long to go to the floor you are on so you have to input your code again. Last but not least, the rate they give you is a lie, my price increased almost 100% over a year. When I called to possibly switch to a smaller unit they quoted me $100 a month less for the one I was currently in than what they are changing me now. Last but not least make sure to get your stuff out before the month starts. You get charged a full month even if you have move all of your stuff out 2 days into the month.
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January 2024 by Holly Morgan
Do not store your stuff here if you're planning on more than 6 months.My monthly has gone up 6 times in almost 4 years. (Wasn't planning on it being that long, but here we are.)Starting next month, my rent will be QUADRUPLE the original price.And I've never paid late or failed to pay.
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December 2023 by Taniya Harris
Although I feel Public Storage is kind of over priced, Stephan in the office was great! He tried his best to get me into a space that fit my budget but the ones that did were just too small. Give this man a raise because he tried to help me, and he had great customer service
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December 2023 by Cindy George
I just moved to Dallas from Florida and I came into this Public Storage to inquire about renting a space. A lady named Tamika helped me by showing me a space and explaining the the prices. Unfortunately, there is no promotion on the space size that I need. I am going to shop around but I may choose to store here because Tamika was awesome and that is important also.
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December 2023 by Tamia Harris
Came into the office here at Public Storage to rent a space and Stephen was helpful and very nice. I took up a lot of his time but he was very patient and never made me feel rushed. Thanks Stephen
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December 2023 by Krys Garrett
Shoutout Tamika for helping me out today! She went above and beyond to help me. Best customer service experience I had in a long time!
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December 2023 by Denisha W
Rented a space here, Stephan and Tameka helped me. Great customer service, made the process so much easier kudos!I will pick this location everytime
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October 2023 by Marlo Harris
I came in to inquire about renting a unit yesterday and Tameka was so helpful! She answered all of my questions. I was worried about safety and she was able to help me by explaining that they do regular checks on their units to make sure they are safe.
