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December 2023 by James Kavan
So helpful and easy to work with.
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December 2023 by Alfred Warren
Very good
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November 2023 by Tiandra Patton
NEVER GO TO THIS HORRIBLE PLACE THEY DEFINITELY BE LIEN PUTTING EXTRA CHARGES ON YOUR ACCOUNT THEN TRY TO ACT LIKE THEY DONT KNOW WHATS GOING ON!!! THEY NEVER ANSWER THE FREAKING PHONE UNLESS YOU LATE ON A PAYMENT. A LADY WOULD NOT LET ME IN MY STORAGE EVEN AFTER I MADE I PAYED A PAYMENT BECAUSE I DIDNT HAVE A “LOCK” ON MY STORAGE, FINALLY GOT IN MY STORAGE THEY SHE CONTINUED TO LIE AND SAY I VACATED SO THEY ARE TRYING TO CHARGE MY ACCOUNT EXTRA & NOW SAYING IN ORDER FOR MY RENT TO GO BACK TO MY ORIGINAL PRICE I HAVE TO RETURN THE “LOCK” I NEVER HAD LIKE GO TO HELL DONT WAIST YOUR MONEY OR TIME!! & YES STUFF WAS MISSING AND BROKE OUT OF MY STORAGE AS WELLLIKE THEY WAS JUST WALKING ALL ON MY STUFF & GOING THROUGH IT
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October 2023 by Kerney Cook
This public storage stole all of my sons exotic Jordan It was an inside job because so the girl that worked there cut the lock off and took everything and my thing is that they were Jordans that were collectibles and they were very expensive they were over thousands of dollars a piece and it was over 100 or maybe 300 pair at the most I'm saying is that I wish that someone in public storage can get with me and my family and fine and get them to the bottom of this and let's get who done it so you'll make your reputation better
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July 2023 by Trelll Roberts
I just wanted to take the time out to say that Stephanie is an absolute Angel! she exceeded my expectations today she is very polite & professional & very knowledgeable so for my first experience I am grateful and appreciative of her!! Thank you! Stephanie! You have been a great help!!
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May 2023 by KeOughsha Gipson
Ms. Pat was great. Customer service was awesome.
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May 2023 by LaTroya Richardson
Thank you, Ms.. Pat, for all your helpVery good customer service.
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April 2023 by Renae Elliott
Ms.Pat at the Public Storage on Cockrell Hill Rd is AMAZING. She is always willing to assist and help out anytime I go in or call. She never complains or acts as if she doesn't want to help. I don't believe there has ever been a time that I've rented from them and she didn't just make you feel like family. She is truly heaven sent. Ms. Pat you have a customer for life. Thank you for all you do, and all of the words of encouragement as well. You never know how you may have touched the hearts of people who needed it.
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April 2023 by Glen Johnson
I have rented multiple units and have had lots of questions. Pat answers them and helps greatly. I can tell she is well experienced and seeks to find the best options for me. I would recommend to all my family and friends.
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April 2023 by Takesha Harper
Visited location off Cockrell Hill Road in Dallas Texas and the Rep by the name of Ky was very polite and help great customer service skills.
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April 2023 by Evelyn Shaw
Stephanie was awesome she helped me recover double payment I appreciate you Stephanie
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April 2023 by Present 7
Ky was very helpful I'm glad she gave me the information I needed to help me with my first move out! She deserves a raise!!!
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March 2023 by Sunripen 52
Pat was really knowledgeable and pleasant to work with!
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February 2023 by Donna Deloney (Tweety)
The manager was nice but the storage is to expensive they go up on your rent every 3 months you start at 218 than up and up for a small closet.This storage is only good if you need then no more than 3 months the Insurance is really no good this is my opinionWould I refer them to anyone no. Not at allRead your contract know what to store please
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February 2023 by Darryl Lawrence
Ky!!!!!!!!!!! She was amazing and helped me out with everything .Made it super easy and her customer service was spectacular! Great job Public Storage !
