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June 2023 by Dina Anderson
Great massage and back microdermabrasion experience.
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February 2023 by emBrace Desires
I actually expect more when I visit Neiman Marcus and the salon is no different. When you first enter the salon on the lower level, you are most definitely underwhelmed by the entrance, ambiance, everything! It's as if the placement of the salon was an afterthought. The front staff doesn't greet you with any beverage offerings while you wait for your appointment at all. If you attempt to compare reviews to their social media, good luck, they hardly ever update that and when they do, it's another underwhelming experience. My rating is based solely on my stylist, Arthur, who does incredible work with my hair - restoring the length, health and beauty of my natural hair. I go for the quality work that my stylist has.
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January 2023 by Bradley Moran
Good but expect more from a place in Neiman Marcus
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October 2022 by Naomi McDowell
My favorite place to get my hair and nails done! Plus the service is so nice. You feel like an a-lister.
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April 2022 by stephen annis
I have taken my mother two times and it has been a excellent experience both times. She really looks forward to her appointment.
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January 2022 by Olivia Abigail
This was already my favorite salon but I recently got to meet and be treated by a stylist named Stephanie and it was a fantastic experience. She did my highlights, my deep conditioning, my trim AND my style all in a timely manner and I have not stopped getting compliments on my appearance. She was fun to talk to and get to know and she made me look and feel like a rock star. I highly recommend Mrs Stephanie.
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January 2022 by Amy Eppler
So friendly, professional and helpful!!!
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November 2021 by Joyce P.
Thanks to Purebeauty Salon and Brian for sorting me out. I'd let my fine and curly hair get into a tangle beyond all tangles. Brian expertly fixed it and gave me a trim. He was skilled, kind, and so interesting. Many thanks. Welcome to Big D, Brian!
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November 2021 by Amy Wood
I went in for a 90 minute deep tissue massage. The first 10 minutes was spent face down on the table while the therapist prepped for the massage and made tons of noise. When the massage actually started, I had to remind myself that it was real life and not a dream - not in a good way. I am almost certain this "therapist" was not a legit, certified therapist. She would perform massage movements on one side of my body, and the other side was done completely different. She didn't even get to my left arm while I was on my stomach. She only got to the top of my back, never massaged the lower portion. I get 3-4 massages a year, so I am very aware of the purpose of them. But she would find a knot, put her whole body weight on me and push down so hard that my wind pipe was being pushed down into the end of the table so hard that it got hard to breathe.Then, when I was instructed to turn over on my back, she put a weird cloth over my face and attempted to massage my face... squeezing my cheekbones and other very uncomfortable things. When she got down to my legs, she barely went higher than my knees. When she was done with any areas, she would just throw the blankets back on so I was all tangled up in sheets when it was over.To make it all even worse, the massage was over $200! I will absolutely never go back and do not recommend anyone waste their time and money on a massage here!
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October 2021 by Presley C.
I have been coming to PureBeauty to see Joseph for almost 6 months and i have always left with him exceeding my expectations!! He is amazing! Love his services so much.
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September 2021 by Vanessa Thompson
I live overseas and was hesitant to use anyone other than my usual hairdresser. What a great surprise to have found Joseph at the Purebeauty Salon. I wish I could take him back with me. He is beyond amazing! Loved my new look!
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July 2021 by Ann F.
A representative named Frida provided my waxing services. Upon arrival, she did not inquire about my skin type, so I advised her that my skin is sensitive. She smirked, rolled her eyes and told me that she would use a "hard wax" because it's better for sensitive skin. The waxing was the most painful that I have ever experienced. In 10 years, I've never experienced the discomfort that I felt from Frida. She placed her bare hand over my mouth while waxing my lip. When I jumped, she asked if I was OK? She placed her thumb and index finger in my eyes while removing the wax from my brow area. She utilized the same wax stick and dipped into the wax after each application for my underarm and legs. After my services, I had to move closer to the back of the room to look in the mirror and noticed the floors were very dirty. There was hair (not mine) on the bed where she provided my waxing services. This spa is located inside Neiman Marcus, however, the service standards and lack of cleanliness misrepresents the Neiman Marcus brand. I will never return to this spa and will make sure everyone that ask is aware of Frida's extremely poor service.
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May 2021 by Mariah Cunniff
Joseph Serrano saved the day today! He gave me one of the best haircuts I’ve ever had. He is truly a master at his craft. He listened to what I wanted and knew exactly how to get my hair there. The salon was clean and spacious. Highly recommend.
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May 2021 by Mariah A.
Joseph Serrano saved the day today! He gave me one of the best haircuts I've ever had. He is truly a master at his craft. He listened to what I wanted and knew exactly how to get my hair there. The salon was clean and spacious. Highly recommend.
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March 2021 by Helen Okoro
Had a good body massage
