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February 2024 by Heather IO
I was a little frustrated beforehand because you can't call anyone to confirm they received the order for your test, however the service was so quick and easy and the lady who took my blood was very professional and I barely felt it. Also, I wish all doctor's offices had that insurance card reader rather than having to fill out all the info.
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January 2024 by DenaLynette
Tinya is amazing. Was so scared but didn't feel a thing and it was over so fast. Literally best blood draw ever which is a weird thing to say but she's a pro. 10/10 - no pain.
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January 2024 by Katelyn Jaeger
I made an appointment online, showed up early, and was treated so poorly. I was greeted by a woman who was immediately rude and talked to me as if I was a child insinuating that I had not checked in(I already had). Another woman then chimed in that I had already checked in, neither of them speaking directly to me. When I started to talk to the older woman who was in the room with me she yelled over me to speak to her coworker. After having me sit for 5 minutes they told me they would not do my labs because I did not have a print out of the lab work. No where in the confirmation email or in the office did it mention that a print out was necessary. Not only was it a huge waste of time but they were rude and unprofessional. I have gone to quests before and they have been fine experiences but I would not recommend using this lab.
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November 2023 by James Adakai
Checking in takes to long and no instructions to bring certain credentials. Live person is better
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October 2023 by Wonderation
This place was hard for me to find. Maybe it’s just me. The few signs leading you are literally paper on the wall. Also, I had no idea not to eat or drink 1hr before a breath test. No one informed me of that.Edit: the test was not conducted properly and now I have to call Quest to get my money back. The technician giving the test asked me about my condition and why I was getting the test. It is none of your business and is extremely unprofessional. Quest is awful. I hope I never need a test there again.Edit: I was still charged a collection fee although the test yielded nothing and wasted my time. Thanks for nothing Quest.
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July 2023 by Samantha Sato
I was a bit nervous but the staff were really down to earth and reassuring. Ms Brown looked after me real good, cracking jokes and keeping things nice and light. I was in and out in 10min. Thank you!
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July 2023 by JJ All
How do I begin with this dumpster fire of a staff at Quest? Racist towards Hispanics, and refusing to work are the first two thoughts that come to mind. Whoever the reginal supervisor is, it would behoove you to sit in the waiting room and see how obnoxious your staff is. Presbyterian should BE ASHAMED TO HAVE YOU AT THIS LOCATION. BEWARE going to this location.
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July 2023 by Jenny Vargas
I arrived early, didn’t my check and I was called back by this amazing lady. Rebba was very personable and pleasant. She had a very soft touch. Thank you
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June 2023 by Annie S.
Everything that I could've done wrong, I did wrong, but they couldn't have been more helpful and wonderful. It was so easy to make an appointment, which I needed to be in the following hour. I was late getting there, and I was still seen immediately. I forgot all of my forms, and they figured it all out for me. It was fast and easy, and they couldn't have been nicer!
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March 2023 by F Brotsky
First time at Quest. Fantastic service!!!!! Kudos to Rita who was instrumental in me getting my results back STAT. I COULDN’T BE HAPPIER. my results were even good. Thank You
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January 2023 by Margaret C
The young woman in room 4 was the sweetest person ever and was so helpful even though I made mistakes on my end. The older woman in room 3 is grouchy though. She needs some holiday cheer ?
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August 2022 by William Strange
Get your hours updated on Google and keep them up to date.
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February 2022 by Pierre Robin
I had a bit of a complicated situation and the ladies in the lab went above and beyond to resolve my issue and get me taken care of. They were very kind and helpful.
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December 2021 by Heidi Hickman they-them
My friend, who has medical trauma and told the phlebotomist this, had their request for a countdown ignored, was treated callously, and had a dissociative episode there in the clinic, during which the phlebotomist panicked and had to be talked down by my friend's caregiver. Thanks ~ever so much~ for re-traumatizing my friend, Quest. /s
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June 2021 by Mallory Warren
My boyfriend had an appointment today at 10:30. Unfortunately due to some confusion on our end we ended up at the wrong quest but they didn’t hesitate to help! Marcia was the sweetest and she definitely knows what she’s doing! Our hope in quest labs was slowly drifting away but Marcia changed that! This is the nicest facility out of the couple we have been to recently! We will go out of our way to come to this one! Thank you Marcia you were wonderful!!