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July 2025 by Lakeside Taxi
Automated phone system will not provide the option to easily speak to a representative. Zero customer service.
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July 2025 by Colby Kennedy
Do not use this place if you have other choices! Infuriating experience! There is no receptionist. Check-in computer gives no payment amount. I wait 40 minutes to be told it will cost $200. Waisted my time when they could have told me beforehand…
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June 2025 by Leslie Silvan
I went to have quite a bit of blood drawn for a couple of doctors, and my phlebotomist was a wonderful, beautiful young woman named Dominique. SHE KNEW exactly what to do, caused me no pain or discomfort, and was very professional and personable. I LOVE HER and WILL REQUEST HER IN THE FUTURE!!!!!!
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May 2025 by steven Williams
Here at here at 9:50 a.m. on a Saturday the door blatantly states that they're open until 1:00 p.m. and there is absolutely no one here and the blinds are shut. Thanks for having me drive all out my way while holding my bladder just for you to let me down.
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April 2025 by Sheri Quisenberry
Excellent but need to have an appointment for it to go smoothly
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July 2024 by prashanth nayak
The service was pathetic. I was asked to get printed copy of the doctors order twice. Every time i went out to get prints i had to schedule appointment again.
My doctor sent me lab record via email. It is such inconvenient when patients are made to spend half a day just to get print out and appointment. Also the lab assistant Valencia King was super rude . Totally i would never suggest anyone with Quest diagnostics at central expy. I tried calling their customer care no one respond
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July 2024 by Candace Frierson
The employees here are not helpful whatsoever.
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July 2024 by Sarah Poer
I always have a hard time giving blood. Both times I have gone to this location, the staff has been so good at finding a good vein. I am not scared to give blood. But I struggled with it afterwards. It makes my stomach turn. I did feel lightheaded afterwards which is normal for me. And the tech was so patient with me and made sure I was okay before leaving. It was really fast and convenient.
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July 2024 by Carlos S. Yanez (Pistachon)
I arrived without an appointment and they assisted me quickly and kindly.
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July 2024 by Chango
I've already visited twice recently, so I feel qualified enough to leave a review. I'll be back later this month so I'll update my review if I notice anything. I first came here with concern after seeing a lot of bad reviews on Google, but I honestly don't know what the problem is. The staff are all working hard and I didn't notice any dirty or hygiene issues in particular. It seems that most of the bad reviews are related to appointment times and wait times rather than people or places. I highly recommend utilizing your smartphone. I always park my car and check in on my phone, and between the time I open my car door, get out, and walk into the place, I'm worried they'll call my name too soon.
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July 2024 by Brigitte Kimichik
The location at Preston/Forest in Dallas has a new check in kiosk. It is more user friendly. If you permit text messages you can also check in by text/phone. So much easier! I was in and out much more efficiently!
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June 2024 by Barbara
Easy check in. Quick Service. Friendly.
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June 2024 by Alma Garza
An employee told me to sign in and began to do walkins befor me. I ended up spending 2 hours at Quest. The facility was dirty and there was no sanitizer to use after placing your IDs.
It's clear they have no issue with patients waiting solve any problem.
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June 2024 by David Glatstein
Use Quest for many years. Fabulous!
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June 2024 by KCraigJ's Wise Words
Always friendly & efficient
