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October 2023 by Silext Trece
Great pricing! Clean and fast repair! I WILL be back!
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October 2023 by Chris P.
Been going here for years. They still delight me with their ability to fix things at very affordable price. So honest too.
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August 2023 by Dien Truong
This location has the best people. Lee and Larry are the sweetest! I had a Coach bracelet that stopped clamping together smoothly. Lee fixed it in 5mins and didn't want to charge me a dime! Larry took a look at my necklace and was honest about not being able to fix it, but gave me advice on what I could do to save it.Edit: stopped by again to have my diamond ring setting adjusted and they did phenomenally once again. The wonderful atmosphere hasn’t changed a bit.
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August 2023 by Gil Varela
Chris was awesome. I have been here multiple times and he has been super professional and friendly. He took care of my repairs and explained what he did. Recommend it!
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August 2023 by Byron Thompson
I always bring my watches here for service and sizing. Chris (manager) stayed past closing to resize my watch when I showed up at 5:55 pm. My go to shop for cleaning too. Everyone who works there is friendly.
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July 2023 by Ro Gmz
$20 before tax to resize my watch. I would understand if it involved some sort of skill to do, but that is just way too expensive for something that takes 5 minutes.
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July 2023 by Lauren Delisi
Need some links removed from an Omega watch - was in and out in under 5 minutes with one person in front of me. Great job!
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April 2023 by Dasha Nicole
Came to get a few links taken out my watch, upon entering it smelled fresh and clean! It’s the little things that count for me. On top of fast, friendly expert services that are reasonably priced. May God bless this business!
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April 2023 by Ted K.
I took an old watch in here for a quick assessment and repair. The two gentlemen working here were friendly and knowledgeable. They made a couple quick cosmetic fixes to the watch and didn't charge me for anything. I really appreciated the kind, prompt, and high-quality service. I'd definitely go back.
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March 2023 by Art M.
Brought my fathers necklace here to get fixed. They've fixed it twice before (delicate chain necklace) however this time was worse. I was told it'll be fixed by the end of the week. Called and apparently it got shipped to their other location in Arlington to get fixed. Called again and apparently they forgot about it but then found it and it was shipped back to the Dallas location because the Arlington jewelry repair guy passed away some time ago. Then called again and it still wasn't ready. Needless to say it finally was repaired after a months+ time. Got an apology and lack luster explanation and no refund after spending roughly $300+ on repairs. Just be cautious. Had a recent management change and it might be better but
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January 2023 by Jannette Lannen
Awesome watch repair and a glass replacement on multiple watches! Everything was quick, simple, and I cannot recommend Rocky enough! Will definitely be our signature shop!
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December 2022 by Arthur M.
I had been very pleased bringing my unique jewelry here for repair over the past year since moving in the area, but as of lately they've been flat out unwilling to help. I've expressed unwilling to help me with these new associates. Just flat out unwilling to explore any options or accommodations. It's sad that the place I've sent many people to will no longer receive my business or referrals.
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November 2022 by David S.
My wife and I have used the Lemmon Avenue location in Dallas for years. They just replaced a battery in one if my watches and like all previous services, the staff were very friendly, efficient and professional. They even called me after hours yesterday to tell me the watch was ready and the charge. Always seem to have a great, knowledgeable staff. Strongly recommended for a service that is hard to find nowdays!
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October 2022 by Shaun B.
The management is this place is non-existence ... I left my watched to be repaired in early May ... just picked it up yesterday .. nearly six months .. the manager Jay is clueless and lazy , never called me back once in 6 months and told me my watch was at another location in Plano , which is wasn't .. I believe the job is above his pay grade ..
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October 2022 by Randolyn Bowens
Their service is very professional and in a quick and timely manner and i will highly recommend them to my friends and family!!???
