-
April 2024 by William D.
I was looking to purchase a Rolex watch for my wife and was referred to Eiseman Jewels. We are so pleased with the attention and service we received each time we entered the store from anyone we came in contact with. Victor did an outstanding job of helping us find the perfect watch, my wife absolutely loves it. Thanks to Shaun as well for the special greetings and attention. Bill D.
-
March 2024 by Bobbie M.
Love this place! I had earrings that I hadn't worn in 30 years and they repurposed them to a style that fits my needs today. I love them...they're now perfect for when I'm out for a ride. If you're lucky enough to go on a day when Richard Eiseman is there...I'm sure you'll get the chance to meet him. He's very personable! Thanks Mike and Eiseman for being a part of my journey.
-
February 2024 by Reilly C.
Having just recently moved to Dallas, I did not have established relationships with any local jewelers. Victor worked with my wife to source a highly desirable watch for me for a special occasion, and he was a pleasure to work with.
-
February 2024 by Joshua C.
Another amazing experience at Eiseman Jewels. Last year, Victor helped me get a watch I wanted. This time, he helped me find a beautiful necklace for my mom. Victor was very accommodating in answering my questions and went out of his way to have the necklace chain adjusted for my mom. I highly recommend Victor and Eiseman Jewels!
-
November 2023 by Teresa K.
I had been looking for a right hand ring for a few years and with another personal goal achieved, I started the hunt again. That is when I met Megan at Eiseman's and she helped me find the perfect ring. The buying experience was amazing and she made the experience so much better than it could have been elsewhere. Thank you Megan and I'll be back!
-
September 2023 by Jason Y.
100% recommend working with Steve Phillips. Such a friendly, honest and caring man. Purchased two watches from him and today, on my birthday, he was able to arrange a special request and was also able to accommodate some very fine jewelry for my wedding anniversary coming up in about a week. All in all, I will 100% be coming back to see Steve for all special occasions and also just to see what they have. The experience far outweighs what I can say in words. Go in, ask for him. Thank you Steve.
-
September 2023 by Amber F.
The best in the industry! Every experience we've had has been exceptional. Eiseman Jewels has a convenient location, wonderful customer service, and the best merchandise around.
-
July 2023 by Kayla S.
We always have a great experience at Eiseman. Karen is wonderful and so great to work with. She has helped us with our last couple of purchases and we could not be happier! Thank you Karen for always making our experience top notch! You are the best!
-
June 2023 by James B.
Most professional jewelry store I've ever been to. Learned the history of watches and jewelry thanks to Mr victor. I will continue driving here from Houston for my jewelry.
-
June 2023 by Diann R.
I really enjoyed the experience of customizing my watch, and I'm very pleased with my new timepiece! The customer service here is amazing. I've had nothing but pleasant experiences. I can't wait for my next purchase.
-
June 2023 by Justin I.
Condescending staff and very dismissive. Purchased a Rolex elsewhere. Not much else to say about this place.
-
May 2023 by Muhammad S.
The most horrible experience a client can have- The owner who passed away, Mr Eiseman was an amazing individual and I had the pleasure of meeting him.However, today on Mother's Day I had the displeasure and total disastrous meeting with Mr Eisemans son at the Rolex store.Extremely Judgmental and dismissive in his nature and a total disregard to any common human courtesy.I just inquired about a certain time piece from Rolex and the answer was you should go an buy to the dealer in Florida - as you have a relationship with him. Complete disregard to my request.Additionally, upon telling him that I would share my review of this experience- the answer was- he doesn't care and this review would not get me a time piece from Rolex. Absolutely horrible and disgraceful- I am not interested in writing reviews to buy watches, but his response were obnoxious to say the least!Lastly when I told him that I will inform Rolex- his response was - he speaks to them regularly.The craziest thing is - he was wearing a blue suit and was dressed fairly well but lacked a basic human characteristic of Courtesy and humility.Basically I understand that he doesn't care about his or Rolex's reputation! And the current supply demand issue might be allowing his petty arrogance to be fed! Not sure for how long as we can see things are improving.Extremely horrible if I had an ability to give -10 stars I would give it in a heart beat.The most horrible luxury retailer experience I have every had!Poor!
-
March 2023 by Luis O.
One of the best jewelers in the US. Staff is extremely professional and knowledgeable. And Richard is a delightful host!
-
March 2023 by Jennifer B.
Urek was so helpful and made the experience of buying a new watch fantastic. Thank you!
-
March 2023 by Buster W.
I have lived in Dallas for a while now and Eiseman has become my jewelry store of choice. I have tried other places but customer service is second to none. I have purchased a number of small items over the years but in no way would I consider myself a big spender. That doesn't matter to the sales associates. They are always attentive and treat me with respect, regardless of spend history.Urek has been my go-to guy for the last few years. He is responsive, genuine and very professional. I have never felt pressured to purchase anything I didn't want, but he has also been very helpful in identifying tasteful pieces of jewelry for my wife or in making suggestions when we are in the market for something. Most recently, he helped us find the perfect Rolex for her after we had decided we were ready to make what was a big purchase for us. It is the perfect watch for her and once again we were pleased with the experience of buying it from Eiseman!
