November 2019 by Lar Keys
Horrible. Horrible. Horrible.The waitress was terrible. When we asked her questions such as if the daiquiris were frozen she replied "idk" but would go ask until I said can you ask please. When asked about other food items on the menu she always responded "idk." There was 2 ppl in my party. We ordered 2 entrees & an appetizer. The waitress brought out the meal entre for one person. When I asked about the appetizer she responded "idk, I ordered everything at the same time. A few minutes later the other meal & appetizer came out at the same time. The appetizer was cold. The food tasted ok at best.We did receive any water or silverware. It was a horrible experience with no redeeming factors. I will not go back nor will I recommend it.
November 2019 by Dorothy Money
Worst restaurant service I have ever experienced. Arrived at 745PM, its 845PM as I write this review. Two drinks took 30 minutes to come out. My husband had to go up and order our food (1 Dozen Oysters, 1LB Snow Crab, 1LB Alaskan King Crab, 1LB Sausage, 1LB Shrimp & an order of Hush Puppies) instead of being waited on even though there were about 4, maybe 5, other waiters/servers lollying about around the soda machine. Oysters arrived on the half shell, unshucked. We had zero utensils and once requested, gentlemen placed forks, knives, and straws directly on the table GROSS. Hush puppies came out around 835PM. At this point, my husband went up and cancelled our order requested the bill and provided our debit card almost immediately. Card was charged and we noticed they charged us $19.99 for the oysters instead of $14.99 as per the menu. Manager was pilled down and chased us out of the restaurant claiming we were leaving without payment and then had the nerve to blame her high school server for the bad service and even said she was going to make sure our waitress wasn't tipped so that she could learn her lesson. Wow. Never in my life will I return. Terrible isn't even close to how I would describe our experience.
November 2019 by Marquis Henderson
Disappointed. Took my 10 yr old last night. It wasn't a crowd. We sat on patio.Ordered Starter Buffalo Shrimp for her and I ordered 1/2 pound shrimp Sat for about 10 min..All day long I wanted some shrimp and garlic butter..Food comes Im excited start prepping my daughter with gloves and etc.,start eating and talking.. I'm about 3 shrimps in ask to taste my daughters buffalo shrimp noticed they were cold..in meantime waitress kept asking was we ok.i say yes...Im still peeling shrimp..but then It duns on me my food was cold too but i kept eating...decided to let waitress know about my daughters meal, she got her another..im still eating although waitress asked me about my plate being cold I was nonchalant about it..Basically spent 27 dollars for cold food my butter was cold too.. No steam at all.. I was so ready for the shrimp that ate it and decided I'll just leave a review. I did not tip waitress because she knew our food was not hot and she thought I would not notice it..And the 2nd order for my daughter had a burnt taste She even gave it by bringing food so fast , kept working for tip but did not improve the overall customer experience. AND she knew that was my 2nd time there..Im not even a regular customer.Very Disappointed. I should have went to The Catch...where they season your food just wanted to have a good Mom and daughter date
October 2019 by Chris Ford
They started an odd process where now you have to pay via the waiter’s phone. Seems sketchy. Tax evasion? Awkward place to eat!
October 2019 by Harolyn Ndubuokwu
This place is amazing Stacy is everything! She has an amazing crews, she made sure everything went well, I appreciate her professional as well as her communication is overwhelming ( that’s a huge plus❤️)to me and my husband, please if you are in the area stop bye! This is a must. Thank you Ragin crab for a marvelous experience.
October 2019 by graciee collinsworthh
Absolutely the worst service and food I've ever had. My group of 6 waited over 30 minutes for just our drink order, we finally ordered our food and half of the order they didn't even make because they don't sell enough to make it - like gumbo, jambalaya and etouffee.... wow!! Then the crab and shrimp came out and none of us ate it because it just tasted like fish, it was so gross!! Our server couldn't speak right and I think she was on drugs, like I said worst experience ever... I will never go back and would recommend you don't even consider trying this place
September 2019 by Ashley M.
Update to my last review: After the owner reached out and we came out to visit again. They'd made lots of updates to staff and improvements in their food. I'll still feel like the furniture should be updated or the whole place get a make over so that it'll look more attractive to customers. Otherwise I will post photos of what I tried. The crab in different flavors all 10! But my favorite flavor was Cajun. The crab cake by far is the best I've tried in a long time. Even awshucks/big shucks crab cakes do not compare - and I am a fan of that food chain. The drinks were on point.... My husband liked their buffalo wings I'd prefer them be well done/crispier. 5/5 My family and I will be returning
September 2019 by K M.
If I could give this place a 0 star rating I would. I have never had a worse experience than I did today when I went to this restaurant. Not only did I walk out but so did another group. The owner of the restaurant was in and ate his food, had the cook prepare more food for him to go and after an hour wait we still did not have our food. When we asked to speak to the owner he tried to walk out of a back door and sent the most rude manager ever over to tell us he would speak to us and basically spoke over me the whole time I was trying to explain all of the disservice we experienced. The whole experience it can't be really put into this small post. I am utterly appalled.
August 2019 by Jacob G.
We have not been so disappointed in a restaurant in a long time. This is the kind of place that makes you hesitant about going out of your comfort zone. The staff was uninformed and inattentive, the environment was dirty and loud with Big Brother playing on the 5 TVs that actually worked. The patio music was so loud I couldn't hear my phone ring. We ordered 3 different beers before we found one that they had in stock. The food was a buttery mess of slop that cost a fortune. At one point the bartender came out from the bar and sat a few tables behind me. She then proceeded to open up a can of Beefaronii or something and eat it from the can. The cherry on top was when they brought the crab legs out and they said they only had one shell cracker for the both of us to share. (There were only 2 other parties in the restaurant) Thanks for ruining date night.
August 2019 by ZandraLR
When you go ask for Nikko. Her service was great! She is also the bartender so she will take care of your libations. The crab cakes did not have a lot of filler but had lots of taste. We had the boneless lemon pepper wings and they were better than wing stop. The fried shrimp was light and tasty. You will love the French fries and the homemade onion rings.
August 2019 by The Land of Wynnabi
The food is Amazing. The Ragin Bang Sauce takes your taste buds on a wonderful journey. You can taste the fresh garlic, lemon pepper, butter and much more. The bartender Neko is funny, attentive and the drinks are so good. The gumbo, crab legs and alligator was delicious.
August 2019 by Lilybeth Day
We were there today, July 20, 2019. It was a total disaster!! We ordered 3 items..Gumbo, Fried catfish basket, and #4 Shrimps, snow crabs and sausage. We got our order of Fried catfish. Then after an hour we haven't received the other orders of Gumbo and #4 - Shrimps, snow crabs and sausages. We tried to be nice and wait some more. After 2 hours, still NO FOOD!!! So, we decided to just leave the restaurant. This is the first time that this happened to us in a restaurant. That our orders never came out. The waiter Rodney keeps on saying ,"Oh, it's coming out. They are making it". But after 2 hours still no food.
August 2019 by Ladee V
On July 27, 2019 Let me start by saying that the ONLY reason this place will get bad reviews will be because of the service (customer service) other than that, the food is excellent!!!! The service was so horrible I was just about to leave when a nice young server named Rodney came over & took our order. This young man saved this business from getting a no stars. The first waitress completely forgot about us (which the other patrons warned us she would do & SHE WAS DRUNK??!?). This place would be great if they can just hire some qualified waiters with good customer service skills. Or heck, just pay the young man I named above double pay and let him serve the whole place. HE DEFINITELY SAVED THEIR BUSINESS THAT NIGHT because we almost took our $200 bucks somewhere else. I must admit, the seafood bags are absolutely everything you ever dreamed of!!! Tasty, good, oversized seafood! My family and I just love this place, everyone cannot wait to go back!! Thanks to the server Rodney, he saved this place from a bad review and I hope like heck he is there when we go back, if not- may have to find a new place. Also, the young lady who bartends also was great, makes good drinks & was very friendly.
August 2019 by Lauren White
Insanely awesome. I can't wait to go back. Went in for an interview and came out being a customer!! You have got to try this place!!
August 2019 by LadeeVee
Let me start by saying that the ONLY reason this place will get bad reviews will be because of the service (customer service) other than that, the food is excellent!!!! The service was so horrible I was just about to leave when a nice young server named Rodney came over & took our order. This young man saved this business from getting a no stars. The first waitress completely forgot about us (which the other patrons warned us she would do). This place would be great if they can just hire some qualified waiters with good customer service skills. Or heck, just pay the young man I named above double pay and let him serve the whole place. HE DEFINITELY SAVED THEIR BUSINESS THAT NIGHT because we almost took our $200 bucks somewhere else. I must admit, the seafood bags are absolutely everything you ever dreamed of!!! Tasty, good, oversized seafood! My family and I just love this place, everyone cannot wait to go back!! Thanks to the server Rodney, he saved this place from a bad review and I hope like heck he is there when we go back, if not- may have to find a new place. Also, the young lady who bartends also was great, makes good drinks & was very friendly.
August 2019 by Alex S.
One of the best cajun resturaunts in town. I've had my fill of other places, and here takes the cake. The new management is superb. The staff is great, the food is reasonably prices and BEYOND good. Ordered the family meal for my 2 kids and I and we went home with leftovers. The drinks are classic and unique, cheap, and the bartenders are always so nice. I don't leave reviews often, but this joint deserves it.
August 2019 by Haelie S.
Best food and service ever, everytime I go! So glad to live so close to this place, definitely recommend for big parties or just a big group of friends
August 2019 by Danni S.
The service was not good. Took a while for the food to come. The manager has no clue what is going on, as she was walking telling people sorry for slow service. There were only 3 other patrons there. The patrons sitting next to us had to get up and ask for service. They put our food out on a different square tray than the normal round tray. It was very disappointing.
August 2019 by Juaneh J.
No. No. No. Food was awful! Gumbo was the best tasting thing we ordered and that in itself was just-- bad. Rice was undercooked and not nearly enough rice for the gumbo. Jambalaya was atrocious. We were better off grabbing a box Zatarain's from the grocery store and it would've had more flavor. Etouffé was THICK, like roux thick. This was very disappointing. The only silver lining for this restaurant was the service. Our waitress was great.
July 2019 by Joe C.
Well to start of it was my first time here. The environment is nice until we started to order. We wanted to start of with an appetizer and so it began.... calamari... none.... alligator none...and oysters!!!! Wow... so just to let you know it was lunch hour and the business had nothing for appetizers.. very disappointing and will not be back... Also manager asked for me to come back in 2 hours since they were supposedly under new management!
July 2019 by Sean J.
Another place with potential. Great location, outdoor seating but the quality(on all levels) can be improved on.
July 2019 by Annie S.
this review has nothing to do with the service. I ordered a lb of flavorless crab it was brought out in a MOUNTAIN of grease and garlic. It was like I ordered butter and garlic and got a few crab legs for the side. However the waitress there with the nose peircing and the tattoos deserves a raise.
July 2019 by Porsche Wilson
Horrible service. We were 1 of 3 tables sat and had to wait an hour for our food.
July 2019 by Kristjan K.
Had an amazing visit.. Thank place is classic hole in the wall with great tunes. Rodney our server was super nice as well as the bartender. We had the fried shrimp which was breaded light and crunchy. The big winner was the seasoning on the crawfish with potatos and corn. I ordered the Ragin Bang hot, the really hot are called 4 Turbo Hot... And it was perfect for a Canadian Viking... Value was great and worth coming back...
July 2019 by Christina M
We got there and we were immediately seated. Loved the music and set-up. We had plenty of time to notice that there were less than ten customers (including ourselves), but only one other couple in still the corner that had to order their meal. The same server that seated us did not come to take our drink orders for at least fifteen minutes. After that, she was very attentive.
July 2019 by Robbie Edmonstone
Been here a few times now but yesterday was the last straw for us. Our waitress was inattentive, screwed our order up (gumbo arrived 10m after the mail course), had no knowledge of the menu or prices, didn’t give us any silverware or condiments, forgot to put an order of fries in.... the list is huge.
July 2019 by Tammy Tucker
A preferred scene for delicious crabs. looking forward to a return visit. prices were fair. feels similar to a restaurant in new york i liked.
July 2019 by robertochinaski
Been here a few times now but yesterday was the last straw for us. Our waitress was inattentive, screwed our order up (gumbo arrived 10m after the mail course), had no knowledge of the menu or prices, didn’t give us any silverware or condiments, forgot to put an order of fries in.... the list is huge.It took us 15m to get served drinks, there were flies ALL over the patio, waiting staff were all over the place even though the restaurant was literally only half full... the real shame is that the food is good and the chefs are clearly making an effort - but the front of house staff are totally letting them down. Go check out Aw Shucks instead. There’s a reason THAT place always has a line out the door.
June 2019 by Libby C.
I don't know where the last person that did their review was but OBVIOUSLY not at the Raging Crab Cafe on Greenville. We just spent 2 hours there to get an order of fried oysters, fried shrimp and garlic bread. All items were finally brought together about an hour and a half after we placed the order. Granted the restaurant was busy but to take over 90 minutes for fried food is ridiculous! The food was flavorless and the service was under par. I spoke with the owner to let him know of our concerns and while he did offer a 20% discount it seemed difficult for him to even offer that. This is an establishment that we will not be returning to and we will not be recommending to anyone.
June 2019 by Magarrin Debrell
The service was horrible as I walked in the waiters/waitresses just looked at me, and didn’t ask if I needed anything until 10 mins later. They were not busy. I don’t recommend, service is horrible and I spent $100 on my meal. I’ve had better service at McDonalds.