-
October 2023 by Elise Zelanko
Lots of stuff but you can barely move around in the store. If you have a disability of any kind you will find this store extremely difficult to navigate. There is so many fixtures that you feel suffocated. Don’t turn and step without looking where you are going because you may find yourself running into a fixture or someone. And if there was any type of emergency and you had to vacate quickly… good luck.
-
October 2023 by K BP
Nice shop with tons of gear for different teams. The staff was not so friendly and I felt very unwelcomed inside the store. The sad part is, they weren't even busy to be acting like that.
-
August 2023 by Marie Terrance
Great supiy and great great service loved it, everyone in Dallas TX. Should check it out you won't regret it I promise.
-
July 2023 by Curtis Hathcox
Best selection around for local team gear. Staff was very courteous and helpful. I will be back soon.
-
June 2023 by Andrew Howard
Employees need better training. Do not greet, help with finding items not in stock and say thank you upon purchase.
-
April 2023 by Amanda Powers
I appreciate the selection here but you can barely walk around. The service is pretty underwhelming. Nobody seems to enjoy being there. There was a man there setting up a display or doing some kind of inventory. He had his things everywhere and there was no where to walk in the area I was shopping in. I’ve worked retail my entire life and would always make a point to apologize to the customer and help them get what they needed if we were in the middle of a planogram or inventory. This store needs some attention. It’s like this every time I visit.
-
February 2023 by Lilia Estrada
Okay, this is first time i was impressed with the customer service at any store in years. #RallyHouse This young man greeted us as soon as we waWalked in, helped us hunt for a sweatshirt we were looking for, gave us info and even called another store to see if it was in stock AND as we left he wished us well and to have a great day.Also if your looking for Dallas shirts, this is place to go.
-
February 2023 by Kevin Yi
Do not go to this location. I went to go exchange a gift I received for Christmas and spent about an hour looking for something I would like. When I was ready to checkout, they told me they had to refund the money back to the original card for the purchase and then I would have to do another purchase for the new item. So am I supposed to purchase the new item and then ask my friend who bought me the gift to Venmo me the money for my own gift I technically had to purchase again?….What is the point of a gift receipt if that is the way they do exchanges? I called to confirm with other locations and they said that it would not have been a problem at their store. Never again
-
February 2023 by dorothy agnew
Went very well. Was looking for a nice SMU shirt and found one, but it was too large and the clerk said that they had one in stock and she would find it and call me later. She did find one in my size, called me, and I went back and purchased it. I never thought anyone would call me. Good PR
-
January 2023 by Ken Rabago-Fernandez
The store racks are ALWAYS overfilled with merchandise hanging on inadequate "bars" for the clothing. When I try to scroll through the merchandise on the racks, invariably clothing will fall off the ends of the racks and onto the floor. It's annoying and inconvenient to look through clothing for the correct size and have to deal with clothing falling off the bar racks. It all makes the store appear messy and cluttered.
-
December 2022 by Kelly Taylor
I like the things I’ve gotten at Rally House but that store is way too crowded with merchandise which makes it hard to find what you want or even see what’s available. I will shop at another location.
-
December 2022 by M Trainer
I recently purchased an Astros ball cap for a gift. This store always has plenty of selection and very helpful staff. It is a little difficult to get around in because there is so much merchandise. But it’s a good problem to have with supply chain issues most places.
-
December 2022 by maebabyir
I had been driving all over town looking for a jersey for my grandson. I had gone to two places were told they had 4 jerseys got there not one! I called Rally House they checked to see if they had the jersey and the size I wanted. They did and had it at the register when I arrived. Rally House you just won a forever customer.
-
November 2022 by Sloan W
People working there are nice. Playing techno music was kind of odd in a sports store though. Selection is pretty good but two big problems make this store hard to shop at. 1. Racks are completely unorganized and overstuffed. Things are falling off all around you trying to find things. 2. A lot of the good t shirts have been put on hangers and the necks are all stretched out. Not paying 35 dollars on a t shirt for that.
-
October 2022 by Judy Deering
Returned a birthday gift that was unfortunately to small. Easy to return and found an appropriate replacement. Very helpful staff.
