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Most Recent Comments

• April 2022 by Melanie Moore
  Big shout out to Charity at Forest and Preston store ! We had difficulty receiving our delivery order and spoke with multiple people to sort it out. When we finally were able to speak with Charity in home delivery, we had all of our missing items delivered within the hour. Then received a phone call from him to make sure the delivery was complete. Great customer service! Thank you, Charity!
• July 2020 by Pamela Parrish Dean
  Bethany delivered my groceries this morning. She was on time and placed them carefully on my front porch. I appreciate her service and the good food I get from Tom Thumb.
• January 2020 by Heidy Derzavich
  This is the second time I use the pick up service at Tom Thumb Preston and Forest. First time the service was brand new. It took forever to get my order. I thought it was because the service was new. Today 01/14/2020 I placed a small order in the morning to be picked up between 2-3 pm. I went to pick up the order at 4:45 pm. Parked at space #3 and called for service. Mr. Pablo Gama Torres, assistant grocery manager answer my call and said he would have my order out shortly. 15 minutes later the order was not out. I called back and there was an argument going on between a the lady that answered the call and Mr. Pablo Gama Torres. It still took 5 extra minutes for him to get out. ( BTW, I had a baby crying in the car, and I could have gone in to get the grocery myself and be out before the the service was taken care of. Mr. Pablo Gama Torres came out apologizing that “they have him running all over the store”. Well, it is really not my problem, I do not accept his apologies, and I also want my money back for the groceries I purchased. I am going to call headquarter because Mr. Becker the store manager is on vacation. This morning, I picked up from Walmart, it took 5 minutes to get the order out. I guess I will continue using Walmart from now on.