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November 2023 by gabriela lozano
I am extremely disappointed with the online store's service regarding the purchase of a washer and dryer. Despite paying the first bi-weekly upfront, they failed to deliver the promised appliances. This lack of responsibility and failure to fulfill their end of the transaction is completely unacceptable. It is beyond frustrating to be left without the necessary appliances after parting with my hard-earned money. Also with a long delay in a refund for the bi-weekly payment I've already paid.
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February 2023 by martha graciano
The representative was very helpful
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February 2023 by jabrianna bell
Yolanda need to retire and/or resign. I’ve placed an online order SEVERAL weeks ago . The store NEVER called regarding my order . I’ve called numerous times , just to be told by Miguel “ Yolanda is the sales person & she is out “ . By week 2 I finally got in touch with Yolanda would proceeds to tell me “ oh we have your application but it’s incomplete , whoever you was working with unsure if it was someone overseas or what but they never completed your application “ I was more livid and confused because I signed my rental agreement had a delivery date and all setup . According to Yolanda “ none of that matters , we still have to verify things on our end “ .. I was told by Yolanda she would reach out to me on a Monday .. but once again I got nothing but “ oh she’s with a customer , ohh she’s in a meeting “ so finally Today 2/9/23 I finally talk to Yolanda who says she’s waiting on Rental /Job Verification.. I asked the her when was she gonna reach out to me with any updates “ oh it wasn’t much to tell you “ like bxxxh I could’ve went to another location ARROND never gave me any problems but yeah I wouldn’t recommend a family pet to this dam location .
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January 2023 by Lisa Harris
it was a good experience from beginning to install and delivery. Everyone was extremely nice and made it very easy! Highly recommended..
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November 2022 by Mercy Hernandez
It's Great
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November 2022 by Andre Mason
Pick up a Nintendo switch nice and cool people
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July 2022 by Angelica Hernandez
Love the staff!
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May 2022 by Aurora Sanchez
I've been a customer at this Rent A Center for over ten years now and they are great people that go out of their way to get you the products you want. Many employees here are amazing like Yolanda she is always willing to help and remembers every recommendation that a customer request. She went out of her way this past Christmas for me and provided excellent customer service. Mike the store manager is also great. I recommend this Rent A Center to anyone in the Oak Cliff area.
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May 2022 by Ruben Gonzalez
I purchased a recliner from the Hampton store and have enjoyed it the second I sat in it, over time it develop some minor mechanical problems so I contacted the store and the salesperson, she coordinated with the store manager, and the store manager came out to check on the recliner and contacted the repairman. The repair person contacted me within the hour and told me he would be out in two days. The recliner was repaired without questions or charge. One thing about this team at the Hampton store is that they are very helpful and will go out of their way to ensure that you are 100% satisfied. I will continue to do business with them as long as I can!
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February 2022 by Michelle Freeman
I recommend this Rent a center to any others. Workers are friendly and will work with you as long as you are a responsible client and gain good standing with them. The employee turn over says everything about them. They have had the same team since I opened my account with them back in 2017. Now a days that's nearly impossible for most retail businesses. ?Thumbs up guys (and lady)
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January 2022 by Michelle F
I recommend this Rent a center to any others. Workers are friendly and will work with you as long as you are a responsible client and gain good standing with them. The employee turn over says everything about them. They have had the same team since I opened my account with them back in 2017. Now a days that's nearly impossible for most retail businesses. ?Thumbs up guys (and lady)
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December 2020 by Elibazthe Loving Life D.
Nics place to shop
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September 2020 by Pamela Harris
Great service outstanding
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June 2020 by rosie gonzalez
Just receive a new living room set. My experience from ordering, speaking to Yolanda and to the delivery team was beyond professional and very pleasant! Rented from rent a center before and never had this experience. Glad to be doing business with them now. 5 stars
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November 2019 by Kim Hernandez
Today even while it's raining Edwin and Marco made sure they delivered my new bedroom set with care and nothing got wet. This store has always went above and beyond for me and my family. Yolanda helped us pick it out and Miguel always works with us on our accounts. Mike you definitely have a great crew...Thank all of y'all! Kim Hernandez
