-
January 2024 by dee whitemon
Trash location. Poor customer service. My daughter came by yesterday evening for some air in her tire and was told she needed to wait 30 cause they were busy, but no one was there and 30 minutes to close. Is that how you treat ladies in “distress?” Turns out she had a nail in her tire and scared to drive in the freeway home. Thanks a lot Rent A Tire you suck royally.
-
January 2024 by The Foxy Fringe
Passing through this evening , my back tire was low on air. The young gentleman here was standing in the garage looking at a car part, he looked up to see me parked in front of the garage and continues looking at the part for 5 mins, not taking any notes or anything so I figured it was very important I patiently waited.Then once he came to my vehicle I asked if it was okay to put air in my 1 back tire. He cut me off to say “yea but you’ll have to wait cause I’m busy” I asked again if he had time for my 1 back tire because I figured most shops close at 6 and I wouldn’t be long. He tells me “You’ll have to wait 30 mins.” and walked off.At that point it was clear to me that he didn’t really care about customer service. I was not rude , I just left. But I thought that the management here should know, a customer is not top priority to it’s employees at this location.
-
January 2024 by Steve Andrews
Stellar salesman and great place two shop for decent price rims and tires!! Wasn't very busy as I expected and a pretty good selection of tires and rims!! Came up on some '20s under 600 bills that were a reduced price for my 2019 Lexus!! After shopping around I definitely came up on a great deal and recommend checking them out!!????
-
December 2023 by Crystal Ramirez
AVOID this place at all costs! They like to take peoples money when it’s not even due. These people dipped into my account on a date that they were not supposed to (a Friday at that), took all but $7 from me, leaving me with no money to feed my family for the weekend. Single mom here!! I had to borrow money from family. The payment they took was **less than my final balance owed. They basically stole from me. Here we are days later, and I still haven’t gotten my money back from them, even though they “voided” the transaction. They were clowns from the very beginning; two weeks into my contract, I got a text message saying “your payment didn’t go through” but my payment wasn’t due for another week. I called immediately and asked why they were trying to charge me and they said ‘oops our fault, we had your payment date wrong’. The next month, the same thing happened! They text me saying my payment wasn’t going through… but it wasn’t due yet. I called to see what the heck was going on and they said“oh we didn’t actually try charging YOU, we just sent you a text belonging to someone with your same name that we tried charging” haha. Joke of a business. I NEED MY MONEY BACK!!!!
-
December 2023 by Michael McAfee
If you need tires, this is the place you go to. Well priced tires are swiftly installed by a very competent staff. The distinguishing aspect to RAW is their flexibility to work with the customer in payment and payment plans.
-
November 2023 by Romelle McNeil
I came in to the location for the first time and my experience was by far the best when it comes to JR and Dan with their awesome customer service skills. They were very helpful with the entire process and quite frankly, five stars isn't enough when it comes to a rating. I am very satisfied. Thanks again for everything
-
November 2023 by Bridget H
This place is amazing! They worked with me to get me tires and the experience was the best I’ve ever had getting tires! I will definitely come back!
-
November 2023 by Kevin Walker
The worse to deal with Audrey is amazing the manager has no consideration to deals that have been made and will just charge your card no matter what deal was made an will never keep his word I will never go back here to get tires or a valve stem for that matter
-
November 2023 by Tonia Thomas
Jr. Gave exceptional service from beginning to end, I was not there for a long time because they normally very busy..ask for Jr..
-
September 2023 by Kaycee M.
Aubrey deserves an award for being patient and helpful!! We had some discrepancies but she was able to handle everything for us and get us taken care of! Any returning business from me will be because of Aubrey!! Thanks Aubrey!!
-
August 2023 by Cielo Jiménez
The service is great here. I came for a blown out tire right at the brink of opening time and Julian and his team got me in and out in a speedy manner. Tremendous thanks!
-
August 2023 by Susie Russell
Junior took care of us quickly. We had a blow out near the shop, he was professional and quick to help.we will be back!
-
June 2023 by Cliseria Sanchez
The guys there were very informative, helpful and got me my tires the same day. I really appreciate them going the extra mile. Junior did an amazing job.
-
June 2023 by Cory Peters
Far by the WORSE service ever!!!!! You have to watch your payments!!! They will authorize without your knowledge! I called to update my payments months ago and they finally reach back out. The manager was rude and very unprofessional! Will hang up in your face!!! I don’t recommend them at all to no one!!! Spending your money where you’re valued is important!!!!!!
-
April 2023 by Ray Mendez
Was planning to get rims here but i see this bad reviews about this new guy darren dont wanna deal with that either so never mind
