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February 2024 by John Bentley
Great service and test drives
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December 2023 by Ben Joseph Evangelista
Erin was very friendly and helpful to me. My biking along the lake was amazing. This is a must when visiting Dallas and Bike Mart the go to place for short term bike rentals.
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December 2023 by Douglas Black
Had some trouble with removing a part on my bike.Also bought the wrong replacement part.Went in and the staff could not have been nicer or more helpful.Promptly switched the wrong part for the right one, then stopped what they were working on to remove the recalcitrant part I had been fighting to remove. These guys know their stuff and also know the meaning of customer service.I highly recommend them and I will definitely be utilizing their services in the future.
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November 2023 by Philip D
10/10 experience! Bike mart quickly serviced my bike (tube had a puncture), inspected my bike due to a Shimano recall all within 48 hours. They got me back in the saddle in time for a group ride which was awesome! With multiple locations around Dallas, make sure to check them out for all of your bike needs! Non pressure sales, knowledgeable staff and great selection of bikes for all types of riding.
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November 2023 by John McClellan
Good quality work! MIke was very knowledgeable about repairs needed for the bike and walked me through every step. Got it back this week and it rides so much better. Very impressed! Wouldn't consider taking my bike anywhere else.
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November 2023 by lowell hurd
Extremely nice people who really want to take care of their customers even though they said it could possibly take a week they called back same day and said it was done. I want to thank Bike Mart for their service and their attitudesMuch appreciatedScott Hurd
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October 2023 by Linda W
Awesome shop and service. Thanks to Joe for helping me with my bike and showing me what new bikes they have available with no pressure to purchase. Joe was very knowledgable and helpful.
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September 2023 by Adrienne Boggess
Easy rental process! We also ran out of gas returning the bikes the next day and they had no issues giving us extra time to fuel up. Great people.
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September 2023 by Karlen Warren
Just got a red 2023 Trek FX 2. I had it on the store Lay Away plan about a month. The plan is 90 days. From day 1 Aaron came and helped me no less the me being in the store 5 mins. I went back and made another payment a week later and the staff was very nice. The next week I paid it off and Aaron was there to help me finish. As I was waiting for my bike cause they were doing last minute check on my bike Aaron cam back and chatted with me while my bike was getting ready. He helped be get it in my SUV. Thank you Bike Mart Dallas for making a dream come true to have my 1st High End bike.
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August 2023 by Jill Farmar
These guys are the best! The service technicians were knowledgeable, efficient, and friendly. Fixed my bike within 48 hrs as promised. Don't go any place else!
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August 2023 by John Thompson
Super nice customer service first off. I was changingfrom clip-on to flat pedals and couldn't get the left side pedal off was the reason I brought my Mtn. Bike in. The mechanic helped me take off the pedal and put the other flat pedal on. FOR NO CHARGESweet.
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July 2023 by Oscar Castaneda
Great service and extremely helpful staff. Service center got me riding the same day I brought my bike. It was lucky that they had what we needed but never the less they did more than expected.
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July 2023 by Alex Ebers
Dissapointed. Paid $210.00 for a mountain bike tune-up. Took it out a week later for a Saturday ride, and my chain was constantly popping off and skipping. Mere pedaling was a labor since the chain kept missing contact (or falling off of) the freewheel. You just expect a smooth ride after paying that money, and it was anything but. My bike wasn't this bad prior to taking it in.
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June 2023 by Jon Tomell
Fantastic buying experience. I went in with a little knowledge of what I wanted or needed, but Aaron took his time with me and explained everything I asked. He was patient and very knowledgeable. I will definitely be buying from Bike Mart again in the future
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June 2023 by Ricardo Navarro
Great service! Kudos to Morris Medina and his service team. They were able to repair my bicycle while I waited, in just 15 min and it's working great. I will definitely be back!