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February 2024 by Sureima Celis
ASM Alex is very rude. Didn’t want to take a return back without a receipt. Mind you it had been less than 30 days. Also old lady at the fitting rooms very rude. Always rolling her eyes when asked a question or EVEN TO USE THE RESTROOM. If you don’t like working here then don’t work but for that older lady I have contacted corporate because this seems to happen everytime we go.
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January 2024 by Zulqarnain Bin Ashraf
Rich collection
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January 2024 by MIGUEL ANGEL RAYAS DE LA MORA
Excellent
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December 2023 by Melanie E.
Ross has a lot of good finds, but the issue is when you go to try on clothes. The lady working at the fitting room department, Cara, has a RBF and just overall gives off very "I don't wanna be here" "I don't care" energy. When I went to hand her the number card, she rudely pointed to where all of the numbers are at. The 2nd time coming here and having an iffy experience at the fitting room department.
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December 2023 by Tima E
Crowded but okay
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December 2023 by Alissa Christine
Clean, neat and tidy when I visited with a great selection of women's apparel. Staff were friendly too.
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November 2023 by Leila Mohammady
I can't even believe how incredibly rude the manager's assistant, Alex, was to us. It's absolutely unacceptable for someone in a customer service role to speak in such a disrespectful manner. I used to have a favorable opinion of this place, but after this experience, I can't say the same anymore. It's high time they put individuals who understand customer service and the importance of respectful communication in positions of authority.
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November 2023 by Trenton Larkin
Great store with lots of items and friendly staff.
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November 2023 by janan ghasemian
Assistant manager Alex was rude and disrespectful. My mom was waiting for me to bring her ID since they didn’t accept a picture, they kept telling my mom that they are closing and wouldn’t be able to accept her ID not even one minute after the time they close. Really unpleasant. Would never go back again.
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November 2023 by Jazmine G.
Great Nike items for very low prices. I have saved several thousands of dollars shopping at different varies Ross's throughout the Dallas area. When I travel to other states they never seem to disappoint.
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October 2023 by Sue Tawwater
Love me some Ross! Almost any of them...wonderful!
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September 2023 by Johnny
I like Ross. IF you can find what you're looking for it's usually a smokin hot deal. It's kinda like a treasure hunt. They're always understaffed, and checkout lines are crazy long. Pack your patience. But for me, the amazing prices are worth it. May be my favorite place to shop.
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September 2023 by Will
This particular Ross store appears to be bigger compared to the ones in its vicinity. However, it does not offer self-checkout options.
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September 2023 by Queen Burks
Nice and clean and very friendly staff. I went in and found what I needed quickly.
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August 2023 by S.L.B
Poor customer service. Your are lucky if they have more than 1 register open when checking out. Used to be a nice place to shop but now it is just junk.
