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January 2024 by Selene Garibay
Dan was absolutely amazing ? he is very committed to finding you the best fitting shoe for whatever your needs may be.
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January 2024 by N Alvarez
I walked in and was greeted with a hi and had missed the sign in sheet when I responded back. I walked around waiting on an employee to have time to help. I finally saw a line forming and noticed there was a sign in sheet. I signed in and waited since there was only one person that arrived after me. They called the person first which I understood but don’t know why the employees saw me standing waiting on them and do not mention about the sign in. While waiting another customer went up to the register and asked for help, and if he had to sign in together get help. The male employee said don’t worry your good, I can help. I continued to wait and be patient but then I realized I didn’t want to spend money in a place that gave that kind of customer service. I went down the street to Luke’s Locker and was treated so well that I purchased 2 pair of shoes.
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December 2023 by Gabriel Francisco
Came in today to buy some Hokas for my mom for Christmas. (I really have no knowledge of these shoes) but the staff was really helpful and even pointed out what hoka model I specifically had on feet. I ended up buying the same model for my mom. I will 100% be coming back super customer friendly.
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December 2023 by Alicia Shekari
If you want amazing service, come here and see Erich. My boyfriend and I are new runners and came in to get our feet scanned and see what running shoes to purchase. Erich helped us out and provided impeccable service. He was so knowledgeable and understanding of the shoes that would work best with my feet. Highly recommend visiting this store! 10/10
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November 2023 by Jonathan Lim
Needed some new running shoes for this years marathon. Came in and put my information down on a list. Couple minutes in, Erich assisted with my shoe fitting. I already had my information in the system from last time so I didn’t need the full foot exam. Erich gave me a couple instructions to better assist with the fitting, such as a half squat and full squat. He brought out 4 pairs of shoes that all differed and I was able to try them all on and pick the one that fit/felt the best. Check out was simple as well. You get $30 reward for every $160(?) spent?
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November 2023 by zhilwan abdullah
The staff are very welcoming and the place is kept neat. Every shoe we were done with was being restored and cleaned while behind us. I was never rushed to buy anything it was all about me finding the right shoes and insoles. I would recommend going to this location if you need shoes or insoles.
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November 2023 by Claudia Elizabeth Gomez
My husband and I went on a Saturday straight after a long run that resulted in painful blisters. We didn't have an appointment but Abby was so helpful and made the time to help us both out. She brought out some great shoes and we are both happy with our purchases.
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September 2023 by Chris Hendrickson
I had an outstanding experience at Fleet Feet Mockingbird Lane, thanks to Jackson's exceptional service! He expertly explained the shoe features and custom-fit me for each pair, displaying remarkable patience and professionalism. Going in-store for this personalized fitting was a fantastic decision, and I'm truly grateful for the wonderful experience.
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September 2023 by Todd Zuech
Meredith did an amazing job at helping me find a pair of shoes. She was very attentive and knowledgeable about what I was looking for in an everyday shoe. Would highly recommend stopping by if you’re unsure of what you need.
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September 2023 by Marilyn Bishkin
The service at Fleet Feet is excellent. The saleswoman took great care in measuring my feet and making suggestions about what type of shoe would be best for me. She pulled out four or five different shoes and several of them would have worked great. I was never rushed to make a choice. I left a happy woman!
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September 2023 by Alisha Filmore
I recently had my first child and have gotten back into the swing of running, so I knew I needed a quality pair of shoes that fit properly. My visit to Fleet Feet was seamless, provided me with great information, and I walked away with a great pair of shoes. I would highly recommend for runners of all levels.
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September 2023 by Tim Langford
My high school son and I had a great experience at Fleet Feet. The salesman was very, very patient and thoughtful with the selection of shoes for my son. Even though we arrived 20 min. before closing, we weren't rushed, and the salesman showed us several options. He didn't push the most expensive shoes, but was considered about the right fit. Also, having your feet 3D scanned is almost worth the visit regardless of whether your buying shoes or not! Would definitely recommend to anyone I know.
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August 2023 by Nola Rae Smith
Saturday, July 22, 2023. The experience today at this store was amazing. Professional, courtesy from the staff. Julia, a lovely young lady took care of us today . She is the “jewel”in the Crown “ ….lwe purchased two pairs of shoes and three pairs of socks. Julia gave us amazing, personal attention, and made us feel so welcome in the store. I suggest if you’re looking for caring and compassionate people and know their product, to stop in the fleet feet store a Mockingbird.Respectfully submitted,Nola Rae Smith
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August 2023 by Justin Caldwell
One of the best customer experiences I’ve ever received anywhere. I was out of town for vacation and needed to find shoes asap. My experience was so great, I ended up buying two pair of shoes for myself.The people here were beyond top notch. I recommend anyone looking for your walking or running needs, to go to here.
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August 2023 by Michael Khan
Great customer service, great inventory and sizes offered! We have gone to Lukes Locker many times to just walk out because of mass amounts of clothing we always have to navigate through, dark store, poor lighting and hard to view inventory. My wife and I were so glad to find Fleet Feet since we use to shop there while living in Florida, give them a try they were awesome!
