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February 2024 by Jay Singh
I recently had the pleasure of visiting the Saks Off 5th store on Park Ln in Dallas, and I must say, it was an incredible experience. From the moment I walked in, I was greeted with warmth and hospitality.I was in search of some great deals, and luckily, Regina was there to assist me. She went above and beyond to help me find exactly what I was looking for. Her knowledge of the store's inventory was impressive, and she effortlessly guided me through the aisles, pointing out the best deals and hidden gems.Not only was Regina extremely helpful, but she also had a genuine passion for her job. Her enthusiasm was contagious, and it made the shopping experience all the more enjoyable. She truly made me feel like a valued customer.Thanks to Regina's expertise, I was able to find some incredible deals that I wouldn't have been able to discover on my own. She truly was a blessing, and I am incredibly grateful for her assistance.Overall, my experience at the Saks Off 5th store on Park Ln in Dallas was exceptional. The friendly staff and Regina's exceptional customer service have made me a loyal customer. I will definitely be returning in the future.
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January 2024 by Magz Gomez
Great customer service
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January 2024 by Tara Sekora
I’ve found several great deals on dresses here and have had overall good experiences while shopping on each occasion. Store was stocked well, items were easy to find, associates were friendly, and the line to check out was short.
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January 2024 by Gaudencio Solis
The customer service on this store it’s the worse, I went there to return some items and the black woman asked if I did wear the stuff, if it didn’t fit on me how in hell I’m gonna wear those items, also they always ignoring the customers, they don’t pay attention to what they doing, I use to at thanks they should show some respect to customers, they think that you don’t have money to pay for stuff, I definitely not coming back and definitely not recommending this store,they need to learn how to treat customers,
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December 2023 by Jan Godat
Nice selections, great sales staff and well organized merchandise
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December 2023 by Shudan Zhang
Very friendly and professional people. Love to shopping with Saks Off Fifth ! The best place to shop both online and in store.
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December 2023 by Rick Baker
My favorite place for great quality and GREAT discounts. I picked up a new suit that was wool and silk for steal.
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November 2023 by Jonathan Ryan
Title: A Post-Apocalyptic Retail Wonderland aka Saks OFF 5thIf retail therapy is what you're after, step right up, my friends. And by therapy, I mean the type that leaves you questioning your existence and possibly clinging to your last shred of sanity, then Saks OFF 5th is the delightful dystopia you have been searching for.Let's start with the aesthetics, shall we? The best way to accurately describe it is as if the "Saw" franchise received a poor budget and decided to film in an abandoned retail store. Not a mannequin in sight, with bare racks stretching ominously to the horizon. The unkempt hangers lay strewn across the barren landscape, only adding to the apocalyptic vibe. Seriously, it's like every garment mouldered and left without a note or anything. Even tumbleweeds seem to have moved to better real estate.Now onto the sound design. I'm not sure who the genius behind it was, but the rusty grating soundtrack courtesy of the air-conditioning unit kept me jumping at shadows the entire time. It was almost musical, but then again, my definition of "musical" isn't clattering sounds that invite tetanus just by lending them an ear.Their love for minimalism wasn't limited to just clothes; the store truly embodied the Spartan spirit. At the checkout counter, I half expected John Kramer's craggy voice to crackle over the speakers, giving his infamous, "I want to play a game" intro. The game, in this case, was trying to locate an item - any item.So, my fellow brave and possibly desperate shoppers, if hunting for unseen clothing treasures, while haunted by rusty HVAC systems and the eerie absence of life sounds like your idea of a grand day out, then by all means, embark on this thrilling escapade to Saks OFF 5th. But remember: your survival is not guaranteed.Rating: 0.5 stars ('Cause I found a relatively well-preserved hanger!)
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October 2023 by HB D
The mens department is sad and poorly stocked. There was no staff to assist in the jewelry department. The store is a complete waste of time.
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September 2023 by Lily
We're in town for a huge gala and we packed light so decided to go have fun shopping. I saw a cute wallet in the case but there was no one around to ask for help. Then we all needed some nice shoes. My kids and I went to try on some heels. I found the perfect pair of Louboutins but I did not see any in my size. I stood there walking back and forth and again there was no one around to ask. I told my kids to go try on shoes and pick out one that they like. I finally saw an older lady restocking the shelves and ask her if there were other sizes in the back. She said no and immediately went over to my son and told him "not to play with these shoes because they are very very expensive". I would be more understand if she went to the both of them since they were both trying on heels, but she targeted him directly as the one "playing" while my daughter was also next to him trying on shoes. So since he's a boy he can't try or wear heels? I let him dress how he wants and if he wants a pair of heels for the night then that's his choice. Just because he's a male doesn't mean he's playing. Sure they're laughing and joking around, but they're KIDS and assuming he's playing just because he's a boy is rude. There were a ton of designer dresses that I wanted to try on as well but we left and found much better at North Park's Neiman Marcus.
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September 2023 by Jennifer Gonzalez
Staff doesn’t seem to care about customers waiting in long lines. They need to be trained.
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July 2023 by Tina S.
Their google page says they're open till 9 ! Based on their hours on site I went by to return something I had to drive 45 min I was there 8:02 they were closed and I asked the gentleman who closed the door let je get in but he did not !they told me online info is wrong and they close at 8 ! Every business has google page it is not difficult to update their store hours if they care about people's time !!
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July 2023 by D F
This saks off 5th location has a lot of designer shoes that I had fun just looking. However I had so much fun trying on the different shoes . I forgot to get pictures of the designer Louis Vuitton handbags they had at the front of the store. The bags were older classic models but they looked in mint condition. The store had so much space but I think they are being careful not to be overstock
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July 2023 by Scott Gillette
Love this place, love paying over 50% off for awesome names and brands.
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July 2023 by Cyndi Splann Smith
Love it! I had so much fun clicking through Holly rocks of clothes that they had. Men and women. Tons of shoes, handbags, sunglasses, lingerie, everything you could imagine was there.
