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January 2024 by Amanda Hammonds
Hannah was amazing today with her help!!! I was scheduled an emergency MRI & had an hour to get my hair extensions out- she showed us the right tools & even coached my husband through the whole process! She was a lifesaver, couldn’t have done it without her- thanks Hannah!!!
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April 2023 by Lyzz Flores
Customer service was great Angie did a wonderful job highly recommended. She had great patience and was very polite and helpful.
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March 2023 by Kathleen Young
Nice, clean store. Limited inventory, but friendly staff. We are regular customers. Our favorite products are the Iro Iro hair colors. They are non damaging and can be used as often as you like. For me that means my granddaughter can dye her hair safely, as often as she likes, as wild a color as she likes.
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March 2023 by ASMTRY Music
Alejandra w the pink hair was really nice and helpful. She helped me get all of the things I need quickly and knew what to do.
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January 2023 by Ambitious Latina
If I could give 0 stars I would, Tina the store manager is unprofessional and rude. There are managers you deal with that have an ego and superior complex about their positions. She is one of them, her employees are spectacular. Wonderful people to deal with but her as a manager, she does not have empathy for customers. I went in to purchase as I do every other week or so about $100 or more each time. I understand that the Post-COVID environment (Retail deals with high volumes of transactions and things can escalate). I have worked in retail for 10 years and never once have encountered someone who made it impossible for me to do business with Sally's Beauty. I spent 4 hours yesterday attempting to make a simple return, it should have not been as difficult of showing up being denied the return, having to call customer support (40 minute wait), then return again to the store to return some items. As a company in this era you have to do better with whom you choose to be in a managerial role.
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January 2023 by Vivian Reyes
I was there around 1pm today. The cashier with the pink hair was very sweet and helpful. And very pretty may I add. Even with a rude customer in there, they remained very professional.
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December 2022 by Gloria Brosseau
Had all the hair and nail products I needed. Good prices too.
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December 2022 by Chelsey Charbeneau
It’s 10:10 and the hours of operation day 10am. No one is here and the doors are locked. Ridiculous!
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December 2022 by Jess Deason
They always have what I’m looking for
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December 2022 by Brenda Mitchell
They have EVERYTHING!!!
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December 2022 by Addisie Deresso
Clean organized place
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December 2022 by Hector Arana
Super helpful staff. Went in clueless on what dye to buy or the process of dying hair, but the ladies working took the time and gave me great advise! Thank you!!
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July 2022 by Adriana N.
The products are awesome, but the afternoon customer service are very rude. I tried to ask the lady at the front desk over the products and she was very disrespectful. It was terrible service and I will not be coming here again. It was the employee on day, Tuesday, July 19 2022. She was very awful and made the experience dreadful.
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December 2021 by Abi F
Terrible customer service , a bad clipper was sold to me , returned it in less than 12 hours but all I got was sorry we can’t ,,,,no value for money
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December 2021 by Infernal Raider
They had exactly what I wanted and needed and took the time to help me choose the right thing to buy
