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November 2022 by Velvet J.
So I bought something and it's the wrong size, need to exchange, can someone tell me why are there 11 people in line and 1 person working member services, this is ridiculous, ghetto location, stick with the north side locations, ughhhhh
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July 2022 by Jerry B.
Please do something about the panhandling in the parking lot. No one wants to be constantly approached by people asking for change!! Or random people coming up asking to load your items in your vehicle. If they were employees offering to help that's different.
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March 2022 by Adriana Gaspar
Excelente.. es mi tienda del barrio
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December 2021 by Actuallyisriny
Its better to go to an actual AT&T store than this kiosk for a better deal.
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August 2021 by Rai'Shonna P.
I wish I could leave 0 stars for them!! From the cashiers to the store manager Abdul to the supervisor, the customer service rating is 0. The level of care is 0. The compassion is 0. The carelessness is 10. The attitude is 10. The amount of energy to perform their job is 0!! For a business that huge , people spending 100's and thousands of dollars means absolutely nothing to them as long as they get their paycheck! I have a membership and I've wasted that money because sams and Walmart will not get another dime from me.
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July 2021 by Daniel B.
I would not recommend this location nor the McRee location in Dallas for any Bakery needs. The customer service is very bad. They do not answer the phone. If they do, they do not greet you, they simply pick up then put you on hold. I called several times this week to place an order for custom cupcakes and every time I hit the bakery option "4", it automatically disconnected. Horrible location.
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June 2021 by Robert Victor
Horrible customer service took almost an hour to buy a watch and cologne. The CSM was rude because I went looking for her. Will not recommend to any one.
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April 2021 by Laine A.
So, I arrived yesterday, at about 9:52. And I only have a plus membership, so they told me, that I had to upgrade for $55, so I can walk in early. I understand the upgrade, but what I don't understand, is that it's eight minutes before my time to walk in. I have been in the store long before 10 o'clock, because I have to be at work for nine every day. And I go in at least twice a week to pick up snacks, cupcakes, and cookies, for all of our guest and customers. Other than that, the other issue that I've had, is ordering something at the café, and I ordered 12 pretzels and the girl behind the counter told me it would be 5 minutes and it ended up being 28 minutes. Then she just handed them to me and I asked for a box and she said 'We don't have any'. A manager saw me placing them on my basket, and went back to get a box for me to put them in.
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January 2021 by Juani Escobedo
Excelente atención , muchas Gracias
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September 2020 by Shannon C.
I guess the hero hours on Sunday from 8am to 10am on Sundays doesn't apply to this location. The website claims hero hours however I went to this location on 9/27 around 8:45am and the doors were locked. I was trying to tell the associate outside about the hours however he just walked off saying they don't open until 10am.
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September 2020 by Joe P.
Always duplicates on my receipt. A total inconvenience waiting in line for a refund. Not coming to this location again !!
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August 2020 by Laine Bridges
EVERYTHING! Love the prices and bulks of things for my family of 6! Awesome place to shop
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May 2020 by Jasmine A.
This store needs a miracle and a blessing they try to do their best considering how busy they are it'll take a whole team of knowledgeable staff to keep it great so despite how it's going now I give props to everyone who gives it their all at this club every one's always ragging badly about this club but anyone who's actually worked here will understand and appreciate how easy it is at other clubs I wish they could train better and actually for there to be someone who wants to work there members go in sometimes with bad attitudes and that doesn't help just because you have a bad experience with one doesn't mean the next associate is at blame and if there's anything you need keep asking to speak to a manager there's kenny he's experienced the general manager Cesar cake from corporate so he knows his stuff too too bad he can't stay for the closing shift
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May 2020 by Seimitra N.
The customer service at this Sam's Club is horrible! I do Club Pickup, and every single time I have to wait at least 15 minutes and end up having to call the service desk to get someone to help me. Today there were 4 women standing right by the Club Pickup desk, cackling like a bunch of hens(2 with green vests). Neither of the 4 offered any help or even spoke to me. Horrible, horrible, horrible experience each time I go there, and speaking to the store manager has yet to help.
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August 2019 by Cole C.
This Sam's Club has THE worst gas station of all time. Every time I go, it declines my card even though it has plenty of money on it, and there is nobody manning the station so if you are struggling with something like this, guess what? You're screwed! Zero stars, for sure! All my family and friends avoid this one too because it happens frequently and Sam's Club never checks their pumps.
