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October 2025 by Erica Lynn Thames
They never return calls!! They call you when they need something or to remind you of an upcoming bill. They drop the ball each time I call to ask questions about my unit that got broken into. They don't have a problem with raising unit prices but have issues with returning calls. This is my last time ever using Public Storage. I am finally in a position to go get what little things I have left in Texas. I got another call to tell me my unit got broken into again!! 😞 I know for a fact this is a inside job. There is no way a stranger that just randomly pick this place to break into. Whomever keeps doing this they know the area, they know how the buildings are. You must know the push code to each building in order to get in. My unit is directly in front of the camera. They told me each time three times to be exact they can't tell me much I have to make a police report before the cameras can be seen by the cops. I would highly advise do not rent from this place. Please go into the better areas to pick a high quality rental place. I had no choice but to rent here due to my finances. I have never seen this kind of think before ever!! Public storage let alot of us down. It was not just my unit but others. So sad. I am not from Texas I just didn't know the area. I thought it was ok since it was a coded door. Nope lesson learned. People work hard for what they got. It wasn't much in there but it was mine.🥺🙏🏿
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October 2025 by Luis Solo
Great service by Marina and Jeremias are wonderful persons
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October 2025 by Ashley Miller
Connie and Venenice were very helpful!
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October 2025 by Jamara Vaughn
The facility itself is top-notch. It was spotless both inside and out, and the unit I rented was perfectly clean and well-maintained the security features, including the gated entry and multiple surveillance cameras, gave me complete peace of mind that my belongings were safe. The customer derives was great I meet a lady Brittany Willam’s she gave me the best experience of finding a good unit for reasonable prices.
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October 2025 by Sheila Hightower
Samantha was wonderful and very cafing
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October 2025 by Jason Brooks
Samantha had wonderful customer service
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October 2025 by Wendell Bradford
Samantha was a great help today she deserved every award that year she can receive
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October 2025 by Sediqullah Rasooli
Samantha was great and very nice. She is very professional
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October 2025 by Albert Bledsoe
Great experience Samantha
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October 2025 by Saba Tesfamariam
So greatfull samantha was very helpful definitely will be back
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September 2025 by Deana King
I had an awesome experience .Justin was so helpful and courteous. Highly recommend.
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September 2025 by Katya Stahlbaum
Connie and James were wonderful! Triue definitions of customer service!
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September 2025 by Rey Rey
I’ve been a tenant at Public Storage, and I want to take a moment to recognize Samantha for her outstanding service. From day one, she has always been polite, professional, and welcoming. She treats tenants with respect and is never rude or dismissive, which makes a big difference. Anytime I’ve had a question or needed assistance, she’s been patient and quick to help.
It’s rare these days to find someone who consistently provides excellent customer service, but Samantha truly goes above and beyond. She makes the whole storage process easier and less stressful, and I really appreciate the way she runs things here. People like her are the reason I feel confident keeping my belongings at this facility.
Highly recommend this location, especially thanks to Samantha’s professionalism and kindness.
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September 2025 by BIG VIZA
Thanks again Marcus for a smooth check in and communication 🫡
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September 2025 by Amara Sangaray
Samantha is good. She was really helpful for that reason I gave her five star.
