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August 2023 by Shannon Kramer
We recently had a bumper repaired at the Estate Lane crash champions in Dallas. As they repaired the rear bumper the wiring for the blind spot sensors was damaged by them. This short in the blind spot sensor system affected the function of the whole van. Lights immediately started flashing and the gauges would randomly go on and off. Immediately started happening as soon as we got the van from crash champions. We talked with the local store and corporate but they did not want to make it right and repair the damage they did when repairing the bumper. We never had this problem with Service King. Do not use crash champions terrible service, terrible response, terrible repair.
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August 2023 by Salim Habib
Very nice ? customer service in DFWWe love ❤️ place dan respect ✊ service 100 %SoHiEveryone please go to this place very nice ?Dan all good ? people 100 %
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July 2023 by Jason Hopland
Dallas, Texas location on Estate Dr. has something funny going on. Tried to take vehicle there for repairs, then they refused me service when asked for an estimate. Was belittled by staff because my insurance company called the location and it was not me who called. Staff and manager then said they refuse repair.
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June 2023 by Jason H.
Dallas, Texas location on Estate Dr. has something funny going on. Tried to take vehicle there for repairs, then they refused me service when asked for an estimate. Was belittled by staff because my insurance company called the location and it was not me who called.
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May 2023 by David Timm
Well the best is all I can say. Professional and cordial reception. Thanks for a great customer experience!
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April 2023 by Robbie Z.
Alex thank you for all your hard work on fixing my car I appreciate you lol over all the details in getting my car back on the road.
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January 2023 by Emina Selimovic
This location took such good care of my car. From Yolanda at the front desk, to Issac doing my estimate, Alex the manager, and everyone that took care of it in the back. It looks as good as new! I will always know where to go and send people. Thanks, yall!
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January 2023 by Mary Williams
They did an exceptional job on my car and kept me updated on the repairs!Services: Painting
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December 2022 by Kathy Jones
These folks did a good job on the work, and a really good job communicating the status of my vehicle in an almost daily basis.Services: Painting
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October 2022 by Joan Brasier
I’m sure many of you have heard stories about nightmares of car repairs taking forever, even for minor fender bender like mine.. Service King had me in and out in 3 days and my car looks great. Customer Sercice was top notch. Appointment was in time and friendly young ladies at desk. I had an excellent young man, Jesus Madina who reviewed my car and clearly explained what could be done, answered all my questions & called me the next day with repair options and cost before starting the job. They also arranged for Enterprise to pick me up and take me to as well.Services: Body & Trim
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October 2022 by Blanca R
I would have to say that SK was beyond exceptional to my needs. My car was damaged significantly and Alex, Yolanda and Carlos all made sure to give me weekly updates on my vehicle. My car was in the body shop for 2 1/2 months. I had no means of Transportation BUT Alex made sure to get me in a rental covered by SK until my car was done. Weekly updates by Yolanda were awesome. I knew on a weekly basis the status of my car. Thank you SOOO Much to these Wonderful people who made it happen and didnt leave me out of the loop or without a car to get around in. Would def recommend or go back if needed.
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October 2022 by Aletha G.
I'm new to the area so I received a recommendation for this repair shop when I was hit in park at Take 5 getting my car inspected for registration. They fixed the bumper but then called to get permission from the insurance company to do a diagnostic to verify any further damage. This is the most crooked shop I have been to in years. I've had several situations where I'm hit and never did the repair shop ask permission to do their job, fix my car. Don't ever go to this shop. Also, called in to get a status report I was still on hold when I got there over 20 minutes later. The girl took my call, put me on hold and left her desk. This place and the experience is unreal. Now I'm left footing the bill for getting the internal work done at my expense.
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August 2022 by Todd the DJ
Thank you Yolanda! After my wife ran over a stray truck tire lying in the freeway, our family’s beloved minivan was significantly injured . You made this valuable member of our family come back to life like new. Your joyful personality and positive professionalism will bring me back anytime I need service. You and your team exceeded all expectations. Sincerely, Todd the DJ
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July 2022 by Antonio Avanti
One thing I want to to note is the entrance. It's easy to miss because of all the road works right in front. As of 7/21/22, the entrance is not paved and it might look like you are turning into a construction area.
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June 2022 by JANET VO
Another collision place didn't fix my car right, and I brought it to this Service King because they had always done a great job. I was told that I just need to shut my door harder which I never had to do before the repair. So I went back to this location since I have always used previously and they correct and fixed the problem. I will always from now on take it back here.
