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August 2023 by Nicole Golden
Everyone at Service King was EXTREMELY helpful in getting my car repaired. It was a tricky process and a lot of moving pieces, but they made it as easy as possible! Abiel worked hard to make sure everything got fixed and was as good as new! Would totally come here again and recommend them to anyone in need of a repair!
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August 2023 by Angela Verrett
Got amazing service from CJ after my accident. He was so helpful and the whole staff was so friendly! I really appreciated all their help and would absolutely go back if I ever need service again.
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July 2023 by Samantha Head
Shaun was amazing!!!. Our car looked great and he made sure we were aware of the progress on the repair. Great work and great customer service.Services: Painting
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June 2023 by Esmeralda Granados
Hands down the best service! These guys know what they are doing. I was in there today and had nothing but courteous and knowledgeable staff help me. They where very helpful and provided outstanding service. Moses ( I wish I got all their names) was very patient and understanding to my needs.I can’t say enough! Thank you for all your help today in this crazy Texas heat! Max2017
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April 2023 by Tom Meara
Spot on from beginning to end of process. My truck came back to me better than before the wreck. Kenneth at the North Central Expressway Dallas locatiion flawlessly met all expectations. I WILL use them again.Services: Painting
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April 2023 by Deandre Jones
This is the worst body shop. Stop what you are doing and do not use this body shop. They don’t really know about cars. They sent me to a discount tire to check to see what was wrong with my tires after they fix my car. Then blame the issue on another tire on my car that I never had problems with before the accident. Their communication skills are horrible. They change my completion date 4 times but wasn’t gone call and tell me , I had to call everytime for them to update me. They don’t care about the customers financial situation or work life. Dealing with this body shop made me lose money because they couldn’t do their job right.Services: Auto windshield repair
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April 2023 by Doris B. Collins-Rekoobu
Clean facilityCourteous staff and helpful. My car was a Total loss after a hit and run accident.They made an estimate and contacted the insurance adjuster. My collision claim was settled within a few days. Thanks for your service.
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April 2023 by alexandra bracamontes
I had an amazing experience! My car looks brand new and the customer service was great - always checking in and providing updates. I would definitely recommend!
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April 2023 by Joel R
Final price was for a broken window was $150 more than was quoted, and they didn't tell me about it until I went to pick it up. Not a great surprise!
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March 2023 by P B
Five star service!!! They went above and beyond to repair my car!!! Trust and believe in their work. A totally satisfied customer!!!
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January 2023 by Jeff Hargrove
They lost a part of my car from the inside that wasn't even broken and three weeks later they still don't have it. And every time I call they are never veery friendly and don't act concurrent at all.Service: Painting
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December 2022 by Christopher Swanson
As a State Farm preferred company, we basically had to drive in, drop off and pick up. Painless! Service King kept me in the know the whole time while they were completing the work. Excellent experience! Based on my experience, I highly recommend!Service: Body & Trim
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December 2022 by Hugh Jankles
I'm very upset that Service King essentially baited and switched me into a car repair via my insurance claim.We had to send the car in to have it looked at due to a catalytic converter theft that had occurred. We called back 48 hours later to see if they got around to estimating the cost of fixing the vehicle. I was told, "You have to sign the work authorization form so that we can look at the vehicle to provide an estimate for the services that are needed." When I responded back that we just need to have an estimate for the repair costs and not have the work performed without our permission first, I was told, "Oh, absolutely. We will call you first with the estimate before any work is performed to fix the vehicle."Lo and behold, we get a call 5 days later saying that our vehicle is ready for pick up and has been repaired.We did not approve this repair. Service King baited and switched me into signing a Work Authorization just so they can diagnose the issue and the cost and then, with that signature, fixed the vehicle without properly providing an estimate to me as to give me an option to decline the service if I so choose to.This was a horrendous experience. I will no longer use this company and make sure to leave reviews on Google to warn other potential clients.
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September 2022 by Kaaz Naqvi
This is a very dishonest store. After giving a "free estimate" of just over $1K, they stated that there was additional damage of over $3k, which I either had to pay to repair, or pay them $330 to get my car back without repair. At no point verbally, online, or in the contract was this fee disclosed, and they simply held my (non-repaired) car hostage until I paid, despite me showing them that the contract did not include or mention a fee for "re-assembly", ONLY for repairs. Truly disappointing. There are plenty of more honest car service repair outfits than this one to use.Service: Body & Trim
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August 2022 by Brian G.
Terrible service. They like to pass the buck and ghost you even after they say they will call you back. Manager is useless. Will never take my car to this location or any other Service King.
