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November 2023 by Josh Neal
Sewell Lexus is hands down the best of the best. Sales leader, Alex Amaya, has sold us three cars over the past three years and his attentiveness, patience and curtesy is second to none. We’re a Sewell customer for life.
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November 2023 by martin s
I had very delightful experience at this place. My service advisor and technician are nice and knowledgeable. They know the car and care for what I need. The waiting lounge is cozy. Sometimes the service department is busy, please be patient. I hope that they could be more careful, because Lexus is for quality.Thanks again.
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November 2023 by Theresa W.
The best place I've ever bought a car from!! I love the atmosphere. Tyler Williams is our go to guy, when we are in the market to buy. He is super nice and I HIGHLY recommend him!! So far we have bought 3 cars with his help.
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November 2023 by Rahul Manohar
Awesome car and awesome dealership. I was looking for an IS350 in the Austin area but when I called Sewell of Dallas a sales rep name Parker picked up. He was very polite and straightforward when it came to selling the car. Would 10/10 recommend this dealership to anyone picking up a Lexus!
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November 2023 by Anu Aryal
I hardly review anything but I had to for this purchase and the experience. I had an exceptional experience purchasing my car (NX 350h Luxury) at Sewell Lexus of Dallas, all thanks to Muhammad Owais. From the moment I walked into the dealership, Muhammad's professionalism and knowledge shone through. He patiently answered all my questions, provided valuable insights about the NX 350h, and guided me through the entire purchasing process.Muhammad's dedication to ensuring I got the best deal possible was truly commendable. He went above and beyond to make the whole process smooth and stress-free. His friendly demeanor and excellent customer service skills made me feel valued as a customer.I couldn't be happier with my new car, and it's all thanks to Muhammad Owais and his outstanding assistance. I highly recommend him to anyone looking to purchase a vehicle at Sewell Lexus of Dallas. He deserves a solid five-star rating for his exceptional service and expertise!
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November 2023 by Anthony C.
This review is a little late as I purchased a '23 RX350 back in April; however, figure better late than never. My salesman was Sam and he made the process extremely easy. I was shopping around at different dealers both in and out of state and decided on Sewell, as they had the exact car I wanted in addition to giving me the best value for my trade in while also not putting any unnecessary add ons. Overall, positive experience.
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November 2023 by J J
We are longtime Sewell Lexus customers and continue to purchase Lexus cars primarily due to the exceptional service and reliability of the vehicle.This was our first time working with Alex and he ensured that the buying process went as smoothly as possible right from the beginning until we drove the car off the lot. Not only is he professional, knowledgeable and efficient, but he has such a kind, gentle and caring manner. It was such a pleasure working with him and he definitely exceeded my expectations. I would highly recommend Alex for your next purchase.
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October 2023 by Denise Davis
Amazing customer service! I had the pleasure of working with Elante Smith. After having a bad experience with Mercedes Benz of Plano, I was apprehensive of going thru the purchase of another car especially since I had just bought my dream car in June.Elante was empathetic to what I just gone thru and actually listened to my needs and concerns. I’m so glad I decided to call Sewell Lexus and so glad I had Elante as my salesman. Thank you all at Sewell! They even put a bow on my new car!;-)
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October 2023 by Randal G.
Easiest car buying experience I've had! Ben Bronson was an awesome! After talking over the phone on a Friday I had my GX 460 picked out and flew into Dallas on Saturday morning. Ben picked me up from the airport and had everything ready at the dealership! Paperwork was quick and easy and I was able to get back on the road to Houston. Highly recommended anyone in the market for a Lexus to go to Sewell. The best customer service period.
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September 2023 by Kikky George
The best customer experience in Dallas! Go see Bruce Perlstein if you are looking for a new or used Lexus. This my third purchase through them and the service, offerings and experience is always stellar.
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September 2023 by Renarldo Parker
By far the best experience I've ever had with regards to a vehicle. Top notch from the initial sale to vehicle delivery. And the service department... OH MY GOODNESS, the service department makes you feel like you own the place. I'm a client for life! Try them once and you will be too.
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September 2023 by jannah nasrallah
Nick is the best car sales person I’ve ever worked with. He is extremely knowledgeable on every brand we discussed, very open and honest, and any questions I had that he didn’t know the answer to he would find out immediately. He was very personable and not pushy at all. As someone who dreads car shopping and is very diligent in my search, I have gone to several dealerships and worked with a lot of people but I did not know I could actually enjoy the car shopping experience until I went to Sewell Lexus. Nick has truly set the bar so high and he is the only person I would want to work with again. Do not waste your time going to different dealerships, head to Sewell Lexus and let Nick Phillips take care of you!
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September 2023 by Lana Furra
I just purchased my 2nd car from Sewell Lexus, and each time has been a real pleasure. David Keilson is truly a professional and fun to work with. He took his time to listen to what I wanted, and found the "needle in the haystack" vehicle for me. I am happy with my car, with David Keilson and Sewell Lexus.
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August 2023 by Annie
I rarely give 5 stars… but you’ve earned it. Forever will be great service!! They handle everything with great care and provide exceptional service. Mr. Kuntz took it upon himself to make sure my breaks were not faulty and I really appreciate the urgency he took in providing the best possible care and required attention. They make me love my vehicle even more. The cookies in the wait room are delicious while the attendants all smile and make you feel like family. Sewell Lexus of Dallas, you are top tier!
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August 2023 by Courtney Acklin
Dawn Betrus is the absolute BEST!! She made my experience exceptionally better after a not so pleasant experience I had with another Lexus dealership in the Houston area. The process with Dawn was smooth and easy. I HIGHLY recommend this dealership!!