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July 2021 by Joel ALF
Is not a Simmons bank anymore. Let us know at least we deserve it.
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February 2020 by Cathal Grant
Probably the most incompetent customer service I’ve ever experienced. My mortgage was transferred from Southwest Bank and I’ve been trying to pay it off bit by bit. It takes weeks to transfer the payments (are Simmons keeping this interest free?) and when they finally arrive they are not applied to principal even though it states this on the payments. This means the bank simply keeps the money again interest free unless I call about each and every payment. When I asked if they could mail me a mortgage statement they said no and that the only document mailed is for overdue payments. What kind of bank is this that refuses to let you review your own mortgage account?
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January 2020 by Johnny Fegan
It's not an actual location, its a loan office. So annoyed by this!
