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September 2023 by Michelle Nordmeyer
Anthony Gaikoski recently helped my with the purchase of an ILE 360 Smart Bed and he was amazing! My experience dealing with him was comfortable and informative. He took the time needed to evaluate my needs and help me choose the best bed for me medically. The service I received was outstanding and I highly recommend dealing with Anthony because of his expertise and great customer service!!
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August 2023 by Nash Kelly
Julian is the best! He is the bed whisperer
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April 2023 by Fred Secker
I will not shop at this store ever again because they do not respect your privacy. They promised me in the store that they would not use my email for advertisements and they continue to do so. I have emailed them asking them to stop and they have not.
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March 2023 by Dien Truong
Anthony is GREAT. He cares about giving you all the information needed to get what you’re looking for. He’s very knowledgeable and kind and straight up. Go see him!!!
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January 2023 by Cathy Brandt
If I had known how many emails and texts I'd be getting after the purchase, I would have never made the purchase.
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September 2022 by Michael Allegretta
Great set of guys working here, a pleasure do do business with them.
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July 2022 by Thomas Norman
3010 Knox st Dallas Tx 75205
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July 2022 by Jessica Vick
Julian was great and so helpful and friendly! He clearly knows his stuff and was able to help us find the perfect bed for our needs.
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July 2022 by Mike Duckworth
Ask for Anthony Gaikoski! He is very knowledgeable and can help you find the best bed for the best price!
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June 2022 by John Hinckley
Easy purchasing process. Very professional sales rep. Great product experience in store. Delivery comes in a few weeks, will change review if the product experience underperforms in real life..
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February 2022 by Charles Gale
I posted this a week ago and somehow it was removed.Stay away. Stay far away. We ordered beds in August of 2021 for an early 2022 delivery. On December 13, 2022, we scheduled the four beds (costing over $13k) to be delivered on February 8th to coincide with our move. I called today to confirm the delivery and was told that we had no such appointment despite my email confirmation. They agreed that they never provided any notice and that the best they can do is deliver them on MAY 6, 2022! I now have requested a refund and have to go find mattresses with less than a week's time. Go anywhere else but this place -- the salesman might sell you something but they can't deliver!As an update, the store told me that my delivery was dropped when we updated the delivery address which was a lie. I was told by another sleep number location that it was dropped because they did not have the beds to deliver. Mistakes happen but nobody at Sleep Number customer service nor the local store on preston road tried to make it right.
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December 2021 by Kellye Woodford
Very disappointed in customer service and my delivery experience with Sleep number. I have 6 beds from there and the delivery was horrible! I slept on the floor for 3 weeks due to a hose issue and their earliest appt was 5 weeks after delivery. Then someone internal sent the service guys to the incorrect address. My other delivery on 11/10 was a nightmare. The delivery guys refused to set my beds up online all are not configured, none are online or operational. I've called Scott about these issues only directing me to the 1800 number, been on hold for hours, transferred, hung up on and still do not have anything resolved. I'm about to return all 6 beds. This is a delivery and technology fail and no customer should be left high and dry to set up their own beds. Something internally was not configured for me to get them online and it's an internal issue. I can't spend more time on this as i've spend hours already and nothing is fixed. Have someone from management in corporate call me immediately.
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July 2021 by Chester Bradley
My experience was great!! I’m glad I stop by the store…
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April 2021 by Kelly Sanderson
The place was very clean. They have good sanitation practices in place. Very friendly. I can't wait to get my bed!
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April 2021 by Pavan Shree
Service was great and our sales person Scott went through every detail for us to find the perfect fit! Highly recommend this location!
