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May 2024 by Duyen Nguyen
The WORST. If you want to wait at least half an hours in a drive-through ( even if you already place a mobil order) to experience subpar drinks and bad customer service, this Starbucks is for you.
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April 2024 by Ryan Jackson
Not sure why they lied about having for here mugs when they do:
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February 2024 by Mona H
Love it! Great hot chocolate.
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February 2024 by Candace Phuong Tran
I am impressed today how knowledgeable and concrete the staff (cashier) is today. He has medium long blonde hair and seems to be a good trainer to other staff members.
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February 2024 by Nidhi Patel
This location needs to do more customer service and sensitivity training. Baristas were incredibly rude. I don’t write reviews unless it’s really bad or good, but I had to let people know. You’re better off driving 2 min away to a better location cause this one is just not it. Hopefully management makes some changes.I gave 2 stars only because they got my drink right even if I did have to wait longer than usual ??♀️
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February 2024 by Jennifer Mathwig
Great customer service, friendly and efficient baristas.
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February 2024 by Nanilandia
Frustrated with this location. I have been going to Starbucks faithfully but this location doesn’t listen to what I ask for, I asked for a quad venti cinnamon dulce latte and I am pretty sure they didn’t add the extra shots but they did charge me for it. Then I asked the lady to use credit my starts to my total and she didn’t and proceeds to tell me I didn’t say that. But she sure did expect a tip, THAT I DID GIVE. never again coming back. I think I’m done
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February 2024 by Crystal Haze
They always are the nicest and most helpful and professional at this location! Compared to all!!! I have been to 100
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January 2024 by Johanna L.
Roger was very rude to me and my friends. When my friend ask Roger what drink he could recommend he told him 'just look at the menu'.
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January 2024 by Chandra Cauthen
Have you ever gone somewhere and you craved something all day long? Only to find out when you go through the drive through to order that they do not have it available, and it is still on the menu. But they haven't had my items available for over 2 weeks. Because I went there, to the location off 75 & Forest on 12/14/23, and today, 12/31/23. And I've been to several other locations in between that time. And they had the holiday menu but this one hasn't since the 14th of December. I asked the girl when I drove round. "You know it would be a great idea", if you guys would mark out that the item(s) not available or something. Instead of leaving it on the menu. Really come on, people that's 101 customer service. The girl at the window did not even apologize. She just looked at me and gave me my drink. Oh well, is it me?
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December 2023 by Melody Gerard
There is no point in ordering ahead because you will have to wait. And they are guaranteed to be rude and your drink will be watered down. There are a million Starbucks in the area. Choose one of those.
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December 2023 by Mahya Sahara
We recently moved to this area and we have been to this location several times. And I tried to give them chance every single time I go there. They have terrible service. They gave me wrong drink several times. I had chae tea latte 1 time and they literally gave me a hot milk with cinnamon powder steamed in. This morning I was early to this location through the drive through. There were 2 People working there and had 0 attention that I’m out side next to the window and wonder why they don’t look at me. None of them wanted to even tell me that they are close.
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December 2023 by Morty Tastino
Be wary if your of a certain race. I walked-in and one of the barista looked scared and walked away from me. The other looked like he didn’t even want to talk to me and grumbled when he realized he had tooNew store so maybe they’re still training but managers need to work on tampering down what felt like a hostile environment to me
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November 2023 by Longhorn1288
this location is great, fast service, and friendly.for startbucks, please make the sandwiches bigger!This is like mini chicken bites from chick'fil'aI gave 4 stars because of that mini sandwich costs equivalent to a deluxe chicken sandwich but it is small as mini chicken bites at chick'Fil'a
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October 2023 by lauren salas
Baristas were friendly. However my drink consisted of mostly foam and ice. There wasn’t much to sip on.