Starpower is a high-end retailer that specializes in audio, video, and appliances, with a strong focus on customer service and custom installation. Customers appreciate the store’s clean and organized environment, which allows for relaxed browsing without feeling watched. The staff is known for their knowledge of luxury products and their friendly, pleasant attitude, making it easier for customers to explore upgrades beyond what big box stores offer. The store offers a wide selection of brands, including Sony, Samsung, LG, Klipsch, Martin Logan, Crestron, Epson, JVC, Pioneer Elite, Revel, Whirlpool, Maytag, Sub-Zero, Wolf, Viking, and Thermador. Their in-house custom installation team has earned awards for outstanding service and skills, emphasizing their commitment to quality. Many customers praise Starpower for their exceptional service, including after-hours and weekend support. For example, one customer received help with a remote reset on a weekend evening, describing the service as “6-star.” Others mention positive relationships built with staff, valuing the personal attention and expertise. While most reviews highlight satisfaction, some note that initial visits can involve some confusion or miscommunication, such as difficulty finding specific products or understanding store offerings. Overall, Starpower is seen as a top-tier store that offers only the best in luxury audio, video, and appliances, backed by dedicated staff and a customer-first approach.
We had a wonderful shopping experience with Long Trinh. He was very knowledgeable. Found exactly what we were looking for and no pressure. We are delighted with our refrigerator and will definitely be back to find more appliances at Star Power!!
May 2026
The installation crew was terrific. They were very accommodating with times, very efficient, friendly, cleaned up completely after the installation. I would highly recommend.
March 2024
My daughter and I were able to walk through the store without being followed or watched from afar. It enabled us to relax and truly shop and think about all the factors involved with a particular purchase. The store was very clean and organized, the associates we spoke to were very pleasant.
