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November 2024 by Joclyn Davis
Be sure to ask questions before you drop your laundry off. This company wanted to charge me $75 for a fitted sheet and 2 comforter that were lightly stained.
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October 2024 by Howard Aldridge, Jr
I drive from Desoto, so you know I'm receiving great service. That's hard to find nowadays.
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September 2024 by Charlot Mai
I have been coming to this place of business for a little while now within the year of 2024.
As of today they LOST a customer.
Customer Service has been moderately ok up until Wednesday August 28, 2024.
From my prior service visits I’ve always received my items back the next day regardless if that was early morning or late afternoon.
On the occasion on Wednesday the counter representative advised that pickup would be 3 days out. I advised the counter representative that I always gotten my items back the next day. Also so that I’m clear it has always been either a suit or a comforter.
This time it was a suit.
I advised the counter representative that I’ve been here before and can I just get the typical service I gotten in the past.
She went into this whole discussion about pricing how it would be so much more. So $1.42 is something that warranted an extended unwanted discussion. Which isn’t something I cared about. I wanted my items next day.
I asked for a manager. Instead of him recognizing my issue was with the fact that she just didn’t charge me for what I was already asking for. The wanted to talk about how it’s always been the policy of how they priced items for a certain pickup time. Which had nothing to do with WHY I asked for a manager.
If price was my concern then I would have not expected to get my items back the next day.
So I’m sure if they choose to read and respond. I’ll leave them with this.
You lost a non-issue customer because you as a manager had an assumed expectation of what I was seeking nor asked for clarity. Which is not customer service. You didn’t address my issue I had with the counter representative in which she deflected in providing what I wanted was expedited service without ALL the lip service that she was giving.
I’ll find a location closer to Irving, TX from here on out instead of driving into the inner area of Dallas, TX.
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August 2024 by Zaynab Shalaby
Phenomenal miracle workers. Top notch service and prices. Very reliable.
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July 2024 by The Mullet Outdoors
Do not! I repeat do not park in this man’s parking lot. He means business, he is not one to be messed with. If his shirt is tucked in run!!
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July 2024 by Sandra Socias
Usually I recive some Bed sheet with stains
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June 2024 by Charlotte Farrar
I’ve been going here consistently for 3 years and have had good, quick service. This is the only dry cleaner I have ever gone to in Dallas. They recently lost a designer blouse of mine and have been rude and denied loosing the item. They said they have cameras but conveniently they were not on during my drop off. They have offer no solution nor apology and say the blouse was never dropped off. I am out $300 and will not be returning after my experience.
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June 2024 by Randy
Close, quick, and very reasonably priced!! Always use them for a last minute dry clean!! Love that I can get my clothing cleaned next day, or even the same day if you drop off your clothing before 9am!!
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June 2024 by Erica E.
Left a dress there for over 5 days. The dress had the same existing stains that I left it with. They offered money back but I had to go in and waste my time going in to get that refund. Bad service now I get to hand clean my own dress.
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May 2024 by Charlotte F.
Quick, nice service until they mess up. I have gone here almost every week for almost 3 years. This is the only dry cleaner I've gone to in Dallas. They recently lost a designer blouse of mine, and I have been treated rudely and not offered an apology nor solution since. They claim they don't make mistakes and have a system. I am out $300 and will not be returning.
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April 2024 by Walter Hedman
Charm of view
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April 2024 by Doris Weiner
Simply the best cleaners & laundry I have ever used. No issues ever. Honest. Fair prices for the quality.
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March 2024 by Petros Petrou
This place is super reliable and not expensive. Definitely recommend!
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February 2024 by Matthew Templeton
Great service; always correct issues if you bring them up; fast; on time; they always try to over deliver and be dependable
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February 2024 by Alejandra Nava Garcia
Very polite and efficient! They have one day dry cleaning available for almost the same price as 3 day dry cleaning!
