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January 2024 by Monique Vaughn
This location wasn't very helpful didnt even try to look up my account or find what I needed to send me to another location I'll stick to the grapevine location
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January 2024 by Onashi Basnet
29/12/2023 - 7 pm (approx) Just came out of the store, horrible customer service. One staff and it was just us as customer. Utter rude with zero customer service. US swarvosky should learn service from Australian outlets.
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November 2023 by Patricia Botero O
for a gift
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April 2023 by Raul Poma
Helpful staff I had 10000000 questions on mothers day
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June 2022 by Amy Robins
Brian was awesome! Super manager and handled my lost stone from my ring with professionalism and kindness. Would buy again from North Park Center Swarovski.
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May 2022 by Richard M.
I am a frequent customer of Swarovski for many years and many locations.. The North Park store stands out to me because of the team that works there, they are always smiling and happy to be there.. Bryan has assisted me twice this year and he is so helpful, friendly and has that above and beyond service manner.. check them out next time you are at North Park ... and say hello to Brian for me...
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April 2022 by Gary Beach
Pleasant ambiance, courteous service, quality, affordable jewelry.
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October 2021 by sandra Vaylon
Went to the store today wanting to do an exchange. We were past 5 days the exchange date, and even after explaining the reason the manager he refused to accommodate us. I Called their willow bend store and they 100% understood the situation, accepted the exchange and we even ended up spending more money there. Truly disappointed on their lack of customer service.
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September 2021 by Steph W.
Wanted to buy a beautiful bracelet, but unfortunately the prices they show in their displays is not the price they are trying to charge you. The manager told me clearly that he is not willing to overwrite the price ... that is false advertisement!!! Left without a bracelet - bad customer service! Won't be back?
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July 2021 by Chris F
I had such a lovely time shopping at this store! Employees were amazing. I asked the gentleman who was helping me, "is it possible if I can....?" and he responded saying "Anything is possible at swarovski". Beautiful pieces, and absolute top notch customer service. GO HERE!
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May 2021 by kay
The staff were so kind to me! They helped with the choosing and packaging of the necklace I bought.
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May 2021 by Mark M.
Nice store and very clean. Bought a blue glass Elephant that daughter wanted for birthday.
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April 2021 by Troy Allen
The employees/management are so nice and helpful! I was looking for a birthday gift for my mom and they pointed me in the right direction! I will be back!!
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January 2021 by Ethan W
Went in for return with receipt, the insist want to make a copy of my driver license and refuse to show any policy regarding this. I also can't find on Swarovski website that says return with receipt need to copy ID (not just check ID). Buying, no problem. Returning, be prepare to have a hard time.
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December 2020 by Ray Z
Went in for return with receipt, the insist want to make a copy of my driver license and refuse to show any policy regarding this. I also can't find on Swarovski website that says return with receipt need to copy ID (not just check ID). Buying, no problem. Returning, be prepare to have a hard time.
