July 2023 by Lauren Cadilac
I'd been seeing the sign offering a CD at 5.25% APY, which is good. I called and the minimum is only $1000, so I thought, cool, I"m going to do this. I tried doing it online, but failed. So I show up to the lobby at 8:15am on a Wednesday. Turns out the lobby doesn't open until 9am (OOPS!). Well, Tracy, the SVP of Operations, says, it's cool, I'll do it, come on back. She proceeded to set up my CD before the lobby hours even began! I'm a new customer, and after Tracy's help, will be a lifelong customer.
