TA Travel Center in Dallas, TX on I-20 at Exit 472 is a convenient stop for travelers. They offer 24/7 Exxon gas and diesel, as well as clean restrooms and shower facilities. Guests can grab fast food at Burger King, Taco Bell, or Pizza Hut Express, and even have their pets stretch their legs in the fenced-in dog area. Professional truck drivers are welcome to park overnight in the 136 truck parking spaces, relax in the driver's lounge, use the CAT scale, or visit the TA Truck Service for maintenance and repairs. The travel store is well-stocked with grab-and-go meals, snacks, and drinks. The staff at TA Travel Center are known for their excellent customer service. The manager, Rachel, is described as very polite and knowledgeable, patiently addressing any concerns. Employees like Zac'kyria and Tameca at Taco Bell, as well as an associate in maintenance, have been praised for their helpfulness and patience in assisting guests. One reviewer had a "lovely experience" and was "extremely happy with the customer service and friendliness of this location." However, not all experiences have been positive. One reviewer had a negative encounter, describing the store as "the worst trk. Stop" and complaining about the high cost of parking. Overall, TA Travel Center aims to provide a convenient and pleasant experience for travelers passing through the Dallas area.
“I recently stopped at this location, and unfortunately, it turned out to be unsafe. 6 Six of us had our trailer seals broken, and some of us noticed that items were missing.
December 2025
This is by far the the worst TA in the country. Not even exaggerating. Never more than 3 pumps working at a time. It’s just an overall bad experience every time!
December 2025
It's absolutely terrible. The service is useless, the repairmen are inexperienced. They even get information from ChatGPT to install a light bulb. But they charge way too much.
