TA Travel Center in Dallas, TX on I-20 at Exit 472 is a convenient stop for travelers. They offer 24/7 Exxon gas and diesel, as well as clean restrooms and shower facilities. Guests can grab fast food at Burger King, Taco Bell, or Pizza Hut Express, and even have their pets stretch their legs in the fenced-in dog area. Professional truck drivers are welcome to park overnight in the 136 truck parking spaces, relax in the driver's lounge, use the CAT scale, or visit the TA Truck Service for maintenance and repairs. The travel store is well-stocked with grab-and-go meals, snacks, and drinks.
The staff at TA Travel Center are known for their excellent customer service. The manager, Rachel, is described as very polite and knowledgeable, patiently addressing any concerns. Employees like Zac'kyria and Tameca at Taco Bell, as well as an associate in maintenance, have been praised for their helpfulness and patience in assisting guests. One reviewer had a "lovely experience" and was "extremely happy with the customer service and friendliness of this location."
However, not all experiences have been positive. One reviewer had a negative encounter, describing the store as "the worst trk. Stop" and complaining about the high cost of parking. Overall, TA Travel Center aims to provide a convenient and pleasant experience for travelers passing through the Dallas area.
Worst truck stop I've EVER been to. No fuel and let's not even talk about the food establishment, taco bell was supposed to open at 9am and didn't open until 10:30. DON'T WASTE YOUR TIME PEOPLE JUST KEEP GOING. Best part about this place is that you get leave and never come back
October 2026
The main service desk attendant was especially rude I asked if that was oatmeal and she replied she don't know. I didn't get much service anywhere in this place and Will never pull in here again
September 2026
If I could give them a zero stars I would been driving for 32 years and this place is the mother of all shitholes from the looks of it TA Dallas hires the sorryest folks across the nation to make up this shit place in Dallas
