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March 2024 by Claire Spence
Love my new boots! Zach helped me find the perfect pair! He has a great eye and is very helpful!
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March 2024 by John Chiffolo
Everytime I come to the Tecovas store, and specifically the Dallas store on Henderson, I always have the BEST experience. I went in last night to get both of my boots branded, and all the employee’s were BEYOND incredible, and provided the best customer service! They always make me feel so welcome, and are super friendly, and personable. I want to specifically shout out the gentleman who was helping me last night, who I believe was the store manager-you were awesome! Also, big shoutout to the girl who branded my boots, and Zach (not sure if i’m spelling the name right) who helped me with some jeans-unfortunately the only name I remember out of the 3 people that helped me. Y’all are all an amazing team!! You’ll definitely see me back again in the future!
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March 2024 by Bethany L
Extremely kind employees. They were out of the size I needed for the style I wanted, but they helped me get it ordered from a different location with free shipping.
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March 2024 by David R. Nieto
Terrible customer service. Not what you expect from Tecovas. Last time purchasing from this store.
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March 2024 by L B
The Dallas Knox-Henderson Location is 5 Stars!I have been to Tecovas in Austin, San Antonio, Plano and Dallas!This is my favorite location, they have the Best of the Best in parking out of all the Tecovas stores I Have Ever Visited!The location is also very convenient being right off of the highway with a nice big sign you can see as you exit the highway!The NorthPark Center location on the other hand is a real hassle to park, there no comparison to the Knox-Henderson location!You can actually park very close like feet away from the front door.Even if you have to drive further to the Knox-Henderson location I Promise you will be Very Happy You Did!This parking makes it very convenient and a pleasure to shop at this location!
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March 2024 by J Miranda
Do the employees here not know that these boots are actually made in Mexico by Mexicans by some of the best in the industry. I came in speaking a little Spanish cause I can and a employee was bluntly rude saying I need speak English. I laughed cause I’m fluent in both but geez either hire some Hispanics that do appreciate the tradition and culture of cowboy apparel and can cater to both languages or you guys are Losing a loyal customer.I’m willing to bet that some of these employees won’t know the difference between a quarter horse or a thoroughbred let alone where vaquero culture comes from.
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February 2024 by Alex Martin
Have always had a great experience at this store. Today David was fantastic and so helpful. My boots look amazing.
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February 2024 by Manuel P
After three months of wear ... and the arch on the boot always gave me issues ... the only pair I bought for myself, the wife has a couple of pairs.Three stars for the 2 wallets I bought.
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December 2023 by Olivia Sullivan
We had a great experience at this Tecovas. A large part of this was due to Steven’s help. He was informative, friendly, and ensured that we had the best experience possible. We waited a bit but this was because it was Black Friday weekend, nevertheless Steven was quick to make sure we were taken care of and our needs were met! This was very different than our experience at the Tecova’s in the NorthPark mall. 5/5 Thank you Steven!
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September 2023 by Daniel Murrey
I just love these boots. I bought these in Dallas on Henderson about 3 months ago. I had read reviews from people who said the soles wore out in one day, that scared me, but I bought anyways. Those people must have been walking on glass and nails because I can tell you I'm 3 months in and the soles still have life! I've been wearing these nearly every day for 3 months and walking a lot. I mostly walk on pavement. I've taken them for a month in Ecuador and now I'm a month into a trip in Chile! These are comfortable, durable and look great. Real world travelers!When the soles do wear out I can get them resoled here in Chile pretty cheap. ?
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July 2023 by jesse Contreras
Love Tecovas, I recently bought two pairs of exotics and was told to come up anytime to get them cleaned and conditioned. I've gone to stock yards and knox Henderson for the employees to give me the same excuse of certain times to go. I then go at those times to be given another time. I then proceed to ask for the cleaning and conditioner kit to buy and do myself at the knox Henderson store to be told by an employee that Tecovas conditioner dries them out too fast, that I need to buy this other brand all together for their own brand boots. Either good info or bad it's very unclear. The company should stop offering the service just to make a better selling point on boots, I'd buy them regardless.
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July 2023 by T Jones
My first time looking for boots and I walked in. They looked at me like I was lost ? Someone finally greeted me and let me try on a few boots. I ended up ordering online cause I didn’t feel to comfortable in the store..Update: Watch the video below of me in my boots ? I’m absolutely obsessed!! The plano store at legacy west was much more helpful!
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July 2023 by Leigha Jones
My first time looking for boots and I walked in. They looked at me like I was lost ? Someone finally greeted me and let me try on a few boots. I ended up ordering online cause I didn’t feel to comfortable in the store..Update: Watch the video below of me in my boots ? I’m absolutely obsessed!! The plano store at legacy west was much more helpful!
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May 2023 by William Smith
Great customer service. I purchased my first pair of Tecovas earlier this month. Chance Midnight Bovine. Absolutely comfortable. Chance in suede or Cartwright might be next in June. I highly recommend this store. Quality boots at a reasonable price.
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April 2023 by Uriah Rohrbacher
Kayleigh is a rockstar!I’m a fairly new fan of Tecovas being that i just bought my first pair about a month ago. I quickly became a fan and an enthusiast. I’ve been on the hunt for awhile for some specific boots in a 13EE and i have looked and called many locations to no avail.Fast forward to 3/28 and i happened to be in Dallas for a training so i decided to stop in for my lunch and browse. I was immediately greeted with a smile by Kayleigh who helped me with my search. She spent a good 5 minutes checking their inventory and unfortunately nothing i was looking for was available. Our interaction could have easily stopped there and i could have browsed the store and left. Instead while i was browsing, without my knowledge she was calling stores and checking and she called me over to let me know that there was a Gunsmoke Billy in my exact size of 13EE available in a nearby store!!! Kayleigh made my day! Most people would skip the extra work and move on, Kayleigh is a rockstar and should be the spitting image of a Tecovas team member. I’m super grateful for her and hope she gets recognized for her amazing work ethic and genuine kindness. I also wanted to give Preston a shout out, what a true gentleman and a servant leader! Thanks Kayleigh and the Dallas Henderson location for making my day!
