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September 2023 by Ana Mauricio
Normita excellent job and very kind.All the staff very friendly. Thank you.
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August 2023 by Liz Mawaller
Excellent service, they give me the best care and have answers to all my questions, they helped me with everything
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August 2023 by Carlos Quiñones
Excellent service and human quality.Especially Miss Norma OvalleGod continue to bless you very much ???
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July 2023 by amber urvina
Love everyone! They are so friendly! Smoothe experience. Everything explained fully.
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May 2023 by Chinny A
Front desk is so rude, filed my 2021 taxes and im still waiting for my refund its been over a year.I also called to ask what documents where needed for a immigration application, she said i cant im already wasting my time with you on the phone.This business is something else, apparently they have so much work they dont need anymore.From my experience dont throw your money away with this type of business.
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April 2023 by Gael Jimenez
Best place to go for any paperwork from notary to translation of documents to doing your tax return!
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November 2022 by John Sheppard
This company not only charges higher fees than what's allowed by the state Texas.They are also incompetent. Don'twaste your money or timeincompetent.
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July 2022 by KB GT99
I've been doing my taxes here for 2 years now.. this time they didn't put the right bank account number so now I'm having trouble receiving my refund. I was looking forward to getting that refund because we got stuff to pay. Now these people charge so much to help do our taxes and they don't care if they make a mistake. This will definitely be the last time I go to them.
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February 2022 by Veronica Gonzalez
Very helpful. Teresa was Recommend by a family member.
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January 2022 by Andre Prehay
Charging too much for notary. The state rule is $6 for first signature and $1 for each additional. These people are dishonest, $10 for each and every signature. Example: if the person has 3 signature lines, the total cost as laid out by the State should be $6 for first and $1 for each additional, making it a total of $8. These people total would be a grand robbery of $30. Isn't that against State law?
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May 2021 by Shantal Albarran
I recommend Tere’s services she is very professional and have the experience that you need went filling your tax return. 24 years of experience ?
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March 2021 by Mary M.
I have done my taxes and other processing there for years , everyone are professional, courteous and knowledgeable, they are a full notary service and much more..I highly recommend Teresa Hernandez and her staff.
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February 2021 by Fabi Umana
Don’t file your return here. Our 2019 return was never filed and the paperwork done was incorrect. We are married and she prepared everything as us single and didn’t even bother to include our tax from our new home. My husband and I couldn’t believe it. When we asked for answers we were treated rudely and still didn’t even get an apology for them dropping the ball on our return. Then we still went back and they acted like and ammendment would fix their mistake and it didn’t because they never completed the return because the IRS rejected when they did the efile due to a code mistake on their end. We reached out to the owner today to ask for our refund of $400 because services were never rendered and she was very entitled and acted cruel. She blamed the post office and offered to teach us how to mail out a document. Thank you but we know how to mail documents. She e-file our return on 8/22 and it was rejected she never reached out to us to let us know. It was rejected for a mistake they made and her staff and her pretended like nothing ever happened. Please note we were in communication with her since April and we decided to file in July. She took no responsibility for her and her office not processing the return all the way. Baffles me because she has documentation on how she dropped the ball and takes no responsibility. Stay away.
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February 2021 by Nicomaya Herr
DO NOT FILE HERE!!! These people will just take your money and not even file your taxes on time or correctly. My taxes were done completely wrong and got rejected. When I asked what happened they had no good response other than it was out of their control. How was filing my taxes on time out of your control? I payed you for a service and you failed. I should receive a refund! Please take your money elsewhere these people are not professional or take any responsibility for their actions.
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January 2021 by Fabiola U.
Please do not file or as they say "have them help you prepare your taxes. The lady Tere never completed our 2019 return. She submitted the e-file and it was rejected. On top of her lack of communication she e-filed them on 8/22 which was way past the due date. Upon asking for answers her answer is I don't control the post office and i can teach you how to mail a document. We luckily for us we do know how to mail documents. And Of course you don't control the post office but you control your office and procedures done at your office. Obviously DOESN'T care. If you are Latino do not go to someone that takes advantage of their own race and not suffice knowledge in the business of Taxes. It wasn't just the lack of communication and job not done; our paper work was done completely wrong. She ignored our new home purchase documents etc and completed everything incorrectly. Instead of filing our paper work married she put us as single and different addresses. When we asked for further answers and a refund the owner became defensive. Is better to admit you made and error than be entitled. We do have documentation of all above sent to her. Her employees nor her even apologized for completely dropping the ball on our taxes. We submitted to file in July and she submitted and efile that was rejected on 8/22/2020. I write this review to encourage everyone to do your research, learn to do your taxes don't just trust someone. I'm upset but I also know when you do things incorrect and aren't a good individual you eventually pay for your actions. Time and the IRS will take care of her business and her. If her and her business have done damage don't be afraid to report them and speak up. Their is enough bad things going on in the world to let someone that doesn't care for you just Money do bad things and then not take responsibility.
