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December 2023 by Jose Mendez
I like working with this material
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April 2023 by Jacob Brizuela
Awesome customer service?????
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October 2022 by Aaron A.
This place is amazing! I've been a contractor for 12 years and paint tone, type and color will always make or break a job. Where do you go aside from google to get answers? I come to Texas Paint & Wallpaper. Billy the manager has a wealth of wisdom and is open to share his wisdom with the customer or contractor. Billy's staff, Kendahl, is also very knowledgeable, professional and articulate if he is not a available. If they don't have what you need they will help source it at one of their other locations in DFW. The cherry on top is that they carry the best paint Benjamin Moore and the best selection of wallpapers. Make the best job decision and use Texas Paint & Wallpaper.
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September 2022 by Derrick A.
I literally haven't had such a high level of competent friendly customer service in a long time. Every single person that I've dealt with in this location was amazing. I wish I had all of their names. They were helpful and knowledgeable. I wouldn't go anywhere else for paint or wallpaper ever again.
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August 2022 by Andrew Rossetti
Benjamin Moore paint is the best of the best. I refuse to paint with anything but BM. The employees at Texas Paint and Wallpaper have been very helpful and knowledgeable every time I've gone in.
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January 2021 by Alyssa
Very pleased with this store. Outstanding customer service. Will be using this location for all future paint and wallpaper needs.
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September 2020 by Jay C
This Texas Paint location is awesome. I love BM paint and this location is close to work so I go here every time. They help me choose the color of my living room, kitchen, and bathrooms. Last time I went I was painting my Gazebo and the Manager Steve told me the paint I needed, how much paint I needed and took his time explaining it to me. They really care and take care of their costumer.
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September 2020 by Stephanie Frey
I had done business with this company in the past, and had no issues and the sales women was very helpful. Five years later I’m remodeling my kitchen and I wanted to color match a color by a BM competitor. Completely different experience, the sales representative was condescending and could not get the color correct, I called the corporate office in Louisiana after returning the $50 gallon of paint with no offer of refund, or to fix the fact the paint was too dark. All I received from the same sales representative was the same condescending attitude and amusement to my frustration over what color matching means to me compared to the product I received. As much as I try to do business with small companies, I ended up at Sherwin Williams so I could paint my kitchen on the weekend I allocated to do so. I’ve received no refund, no response from the company, absolutely no communication at all.
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May 2020 by Alberto Moreno
Good service and fast service!!!
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February 2020 by Keith Sulesky
Customer service here is amazing!!! Always takes me back how nice, helpful and cheerful they are. Rebeca was on her own when i visited on a Saturday and she was so pleasant!! Cant say enough?????
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May 2019 by Vicente Lopez Fuentes
I've been waiting for an hour for a quart of paint. no customers. I guess filling orders is more important than taking care of waiting customers.
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April 2019 by Susie Windford
They're excellent. Helped me choose a color for my new home and the right product. It was a little pricey but definitely worth it. Looks great!
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February 2019 by biff mcgillicutty
These guys are great. Got my paint and stuff in a hurry with no problems. Good match on an old piece I brought in. Had everything we needed.
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January 2019 by Cheverly Long
Update 5/23/18 - Changing my review. I wanted to give this place another shot since it’s so close to work BUT had be sure their employees had improved first. So I walked in and headed to the paint chip section and was almost immediately greeted by a friendly employee who told me to let her know if I needed anything. Another guy (who turned out to be the store manager) was helping another customer and it sounded like they were having a great time talking to each other. Once they were done, the manager helped me with my order, and was very knowledgeable about the paint qualities and color, and super friendly. So... yay! I now have a super convenient place to purchase my paints, and now feel much more comfortable recommending them. Thank you, Grady (mgr) and Joseph Long (gen mgr; no relation to me)!
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January 2019 by Rachel Moore
Awful customer service! I called because I was interested in a Benjamin Moore product and this store is listed as an "Authorized Retailer Plus" for their products. The employee I spoke to and his manager were both unknowledgeable and surprisingly confrontational. Neither had ever heard of the product (Notable Dry Erase Paint) and proceeded to tell me that the product either, wasn't want I was asking for (tried to sell me cheapo Rustoleum dry erase kit which is available from any bigbox store), or didn't exist despite it being clearly listed as a Benjamin Moore product which is a whiteboard paint on the main website. I'm very disappointed because I called this store a few months ago and reached a very helpful store associate which was able to give me detailed information and a quote for this product. What happened?
