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September 2023 by Lilli Ellison
Gave me info i needed very direct n knew what doing
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June 2023 by Erika “I AM ME” Estes
This is the longest lasting standing organization that help and educate tenants on their Texas Tenants Rights. Sandy, the founder, your service to the community is greatly appreciated. ❤️
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May 2023 by Brenda Graham
They are very informative in regards to tenants' rights. I highly recommend them.
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February 2023 by 214 Managements
Has been calling this number for months the voicemail is full and the lady on the voicemail never answered. They should not be paid by the state because their not helping people at all.
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December 2022 by C T
I’ve been having issues getting my security deposit from a particular apartment. The lady I spoke to provided me with resources and advice on what to do next/evidence I should gather before filing with small claims court. I’m so grateful to them.
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December 2022 by Hlostoops
I think the mission of the Texas Tenants' Union is good. That being said, while my initial conversation with the organization was helpful, further contact involved the single most frustrating experience I've had on the telephone, involving 40+ minutes just to establish a clear, simple baseline of events, after which the representative - the same representative in the initial call - discounted the advice they had initially offered, refused to answer basic questions regarding the tenancy issue at hand, and then admonished me, saying that I should have purchased a TTU membership - an option they had neglected to mention prior - and availed myself of the included guides.I went in looking for clarity and advice and left more confused, feeling sold-to, and highly reticent to interact with the Tenants' Union further. If you have a significant issue - and some of the Google reviews indicate that the TTU has been helpful - beware, and be ready to hold your ground.
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August 2022 by Bria H
INCREDIBLY RUDE. I just called to ask a specific question regarding the completion of work orders in my unit and this woman wouldn’t even let me finish my sentence. Would not let me even thoroughly explain my situation. Do NOT go to them for help if your situation is specific and falls out of the lines of a general complaint. I cannot believe how rude they are.
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June 2022 by Nicholas G
They don't answer the phone or return your voicemails.
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April 2022 by Barbara Richardson
I've used TTU for several landlord/tenant issues. They helped me find resolution of my issues by EDUCATING me, not just doing it for me. If you're having concerns about your tenancy, please contact them first. Dont worry yourself sick or feel helpless. Call them.
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April 2022 by Jean Jackson
I have been paying my light bill for over 2 years.i am the only one on the whole property paying my light bill.And they are all bills payed who can help me
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March 2022 by lea deere Hays
They have alot of info but do nothing else. No help at all really especially if your a person with disabilities. Landlord's have freedom to abuse whomever they wish.
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November 2021 by Carla Holland Strange
Im reallly shocked at some of these reviews, They literally saved our butts not once but twice from eviction. And I know they are spreading themselves thin.. they actually came out and left a note on our door is the reason we found out about it. And to be honest they are doing something that is not making them rich! They are doing something to help people, even ungrateful ones that probably was upset and took it out on them. The photos below are the nightmare we live in, and getting worse by the day. Our ceiling fell in on Aug 21 2021 and is still in the same place 2 months later, Our home and belongings are covered in Black Mold and asbestos, I called code enforcement because I feel each day we are dying more more and more. The Ventanas at Valwood and Wehner Multifamily filed a Retaliation Eviction lawsuit on us again. Retaliation because you called for help is HUGE Illegal, just as denying us a safe living environment.
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November 2021 by Brianne Holmes
INCREDIBLY RUDE. I just called to ask a specific question regarding the completion of work orders in my unit and this woman wouldn’t even let me finish my sentence. Would not let me even thoroughly explain my situation. Do NOT go to them for help if your situation is specific and falls out of the lines of a general complaint. I cannot believe how rude they are.
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August 2021 by Dio Franzak
Was given bad legal advice here. Please be careful.
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August 2021 by Sushil Paul
What is the Tennent association contact no?
