-
September 2023 by Terri
I miss shopping there, too expensive now. The totes are worth it, so are the hangers. I just have to he more selective instead of loading up my cart like I used to.
-
July 2023 by Regan Bulin
I had a 10 star experience! Very positive! We renovated our home and needed help designing our new closet. Michaela helped us design the closet and provided great next steps. Jake was super responsive and helpful every time we called/emailed. Nick McDonald installed our entire closet which was a massive project. Nick was friendly, professional, and did an amazing job! This team was responsive and communicative from beginning to end. I'm very happy with my experience and new closet!
-
July 2023 by Q W (QW)
This store is the most disorganized with poor communication of all the container stores I’ve been to. And after attempting to speak with the “manager “ Jake I understand why. Simply attempting to pickup our online order, turned into a rude encounter. Will not visit this location again.
-
July 2023 by Martin Jones
Very helpful staff. Even saved some money after hearing about 25% discounts this month.
-
June 2023 by Michael K.
Last month I was working in Dallas for a client moving to her new home. I was in town for a limited time, and wanted to be as efficient with my limited time as possible. I tried to get to the container store for some last few bins with time to spare, but traffic said otherwise. I stood outside the doors of the store that must have been locked just a minute before I arrived. I was wallowing in the fact that I was going to have to come back first thing in the morning and be a bit late to finish my last day of work. Oscar (I read his name badge) came to the door, unlocked it and asked if I knew what I needed. I did. He let me in and saved my day! Thanks for being so customer centered. That's the way to do it.
-
May 2023 by jasonlightner1971
What can be said other than a whole store devoted to containers? Something for every taste.
-
May 2023 by Naomi Granados
First time I’ve ever set foot in this store and the customer service was remarkable. I found a grey box storage ottoman that I loved and they only had one left when I wanted two. The lady at the front checked inventory for me and said they were getting more at the beginning of the month and they could ship it to me. I was in no rush so I appreciated the gesture. She still honored the 50% off and gave me free shipping and to my surprise, they shipped it out the next day and I got it the day after. I would shop here again when I need another container. There are a lot of containers that are similar to what other stores sell at a lower price but if you’re looking for something specific to decorate, they have it.
-
March 2023 by QU33N Kc
This place is definitely nice and has all kinds of containers you could possibly need but the prices are pretty high. If you aren’t wanting to spend a lot of money on a few storage items, I suggest finding somewhere else. If you don’t mind spending a lot of money, this is your place.
-
January 2023 by Josue Arizmendi
Very friendly staff! Findley was a amazing super nice & very helpful! Cashiers are amazing!! Floor workers are also very nice & take you to find what you are looking for. 10/10 experience every time.
-
November 2022 by Thelma Coplin
I haven't been here in years. My sister suggested I go here to find something I was looking for but sadly I was not able to find it. Maybe next time.
-
September 2022 by Gisela Weber
I recently purchased 2 commercial garment racks at this store. I have 5 of those already at my home and needed 2 more.The commercial garment racks have been redesigned and now have a new smaller package. The downside is that they are now in smaller sections that need to be reassembled and are not as sturdy as they were before.They wiggle, which makes them have a cheap feel and it definitely was a mistake to change the design.There are now 3 sections that need to be assembled. 2 are shown in the first picture and there is another one where you hang the clothes.Like I said I already have 5 of them that are amazing. To bad I can't say that about the new designs ?
-
September 2022 by Ya boy Nook
Only thing I hate is the high prices on everything and the staff seems like they always following you around the store asking how may I help you every 5mins even when your walking around with a basket full of stuff it makes me feel like you think I'm trying to steal
-
August 2022 by Debra Welch
Wow! Excellent customer service without being too pushy. I saved 15% from an in-store promo and I never would have known if it hadn’t been for a friendly, helpful sales associate. TBH that’s hard to find these days. Thank you. The set of Pro-keeper containers I purchased were just what I needed. Easy in and out of the parking lot.
-
July 2022 by Cass L.
the pick up service is awful, too many on staff, the young males, are unhelpful, counter help could not care less. over-priced.
-
July 2022 by Sophia
There was signage for the Elfa solution with basket and rails for $40 & $35. We asked Rachel for clarification before purchasing and she explained that it only applies to the particular solution advertised. Rachel told us if at the register it rang up differently, just talk to the cashier and they'll be able to honor it as advertised. We said thank you, walked about the store for another 20-25mins and head to check out. At the register it rang up differently and Rachel was actually with the cashier and we explained what she had told us less than 30mins ago and Rachel remained confused. She had asked another associate to check and I said I'll help check also and have photos of the solution with the container store signage, Rachel followed me and continued to say that this was incorrect and yanked each container store display tag off the solution display. This is horrible as we had asked a store associate to clarify before purchasing and to have the same associate within the same hour tell us we were wrong and that the signage was incorrect. We are no longer customers and are shocked that this behavior was acceptable. Thanks, but no thanks.
