The RealReal
Women's Clothing,
Used, Vintage & ConsignmentHours:
3120 Knox St, Dallas TX 75205 Hours
About The RealReal
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. Buy and sell bags, jewelry, and clothing from designers like Chanel, Gucci, Louis Vuitton, and Prada. With retail locations across the US, visitors can enjoy a full suite of services, including shopping, consignment, free valuations, and personal styling. Customers praise the fair prices, good condition of items, and knowledgeable staff, particularly at the Dallas location. While some have had issues with high shipping costs, the majority of reviewers are satisfied with their purchases and recommend The RealReal as a reliable source for quality luxury items.
Most Recent Reviews
January 2026
If i could give 0 stars i would. The customer service is HORRIBLE. Will not buy from them again when I’ve spent a good amount of money with them. When asked to speak to a Manager the person told me they were the highest person i can speak with.
January 2026
I have attempted to purchase since 2022 and the system keeps cancelling my purchases. Today I attempted to purchase 2 pants…again, the system auto cancelled my order. I will check my accounts to ensure the amounts were not debited 4x.
This is a ridiculously BAD shopping experience for a customer since 2019.
September 2025
I expected a smooth consignment process, but it has been frustrating and unacceptable. Promised follow-ups never happen, calls are brushed off, and requests to speak with a manager are dismissed. The lack of communication and accountability is shocking — I would not recommend doing business with them. Too bad there is...
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