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June 2025 by complete
All the parts of the pumps and keypad that you have to touch they let it be completely filthy all the time.
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May 2025 by Katherine Spacey
The security guard at the Tom Thumb Express (gas station across the street) started following me around the moment I walked into the store. A few minutes later he accused me of having products in my backpack then reached out to touch my backpack as I was still wearing it. Of course I immediately reported him to the manager at the grocery store. Imagine my surprise to see the same guard there two weeks later. This time shouting at me to get out, he was calling the police, and telling the 2 cashiers not to sell anything to me. I am adding a snippet of the video I took the day the guard first harassed me. It's sad management thinks this is ok. I won't be shopping here anymore and no one should since these big companies all presume we are thieves whenever we step foot inside their stores.
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May 2025 by David G
Decent gas station. Nice, clean modern.
Why the low review? The air compressor. Got a leak on the rental car. The compressor is expensive - $2 and really doesn't work that well. Had to go to another gas station (Texaco) to fill the tire with air - another $2
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February 2025 by R Pf (Invest in yourself)
I recently visited this convenience store and had a great experience. The store was well-organized, making it easy to find everything I needed. They had a wide variety of snacks, beverages, and everyday essentials, all neatly stocked. I was also impressed with how clean and tidy the store was, making it a pleasant place to shop. The staff was friendly and helpful, always ready to assist with a smile. Prices were reasonable, and I found some great deals while browsing. Whether you’re looking for a quick snack or something more, this store has you covered. I’ll definitely be back next time!
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January 2025 by Holly Millward
I recently relocated to Dallas from Idaho. I was SO happy when I walked into this Tom Thumb & instantly recognized it as being part of the Albertsons store brand. Joe & Kay Albertson began the Albertsons store in the city where I located from, so having this store a few feet from my new home in Dallas feels like having a piece of my former home right with me. Store is clean, staff is friendly, and prices are reasonable. I am THRILLED to shop here!
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October 2024 by R Hardy
Parking lot is dirty, half the gas pumps keyboards don’t work so you can’t use your gas rewards or use contactless payment. The pumps never have receipt paper. They put a $200 hold on your card even though the pumps say a hold of $1 - $125 will be used. Basically it’s useless to pay at the pump because you have to go inside anyway to get a receipt or use your rewards as well as prevent a $200 hold on your card. Tom Thumb get it together and hire a manager who will do their job!
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September 2024 by Jimmie Sanders
I was recharged $200 on my card before even completing the transaction. Ended up paying cash.
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September 2024 by Violet Ravotti
Nice central location, great spot to get gas while doing errands.
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August 2024 by Baba Allen
Tell your workers to do their job instead of trying to sneak me so I'll get in trouble. I thought you wasn't suppose to be on the phone while you're working anyway
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June 2024 by Donya Oliver
Delivered the wrong drinks
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April 2024 by Kelly Thompson
Pleasant associates. Up to date soda machines with blueberry Dr. Pepper! Diesel is 3.75 and Regular gas is 3.39Taquitos are 1.60 each.
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January 2024 by Jassier Banegas
The staff, specifically MELAKU, does not provide good customer service, they are despotic when treating customers, the worst service I have ever had in my life.
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November 2023 by Melinda Bare
Clean and very friendly!
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November 2023 by Maree Tay
Great store
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November 2023 by Abi Pascual
XactAir in Tom Thumb is a scammer! Their air is not working. Please be aware with their scamming business. We’re deducted for $3.00 and wouldn’t refund our money even if it WAS NOT WORKING AT ALL. The employee who works their is Indian - it’s just $3.00 but we wasted our time and even its small amount he didn’t want to give our money back.
