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September 2023 by Linda W.
Put on some in question is 2727 Live Oaks,After working at this location 2727 Live Oaks for a shortIt may have been only 2 weeks in I was told as a,"one shift manager went through another shift manager, ""if I scan and bag any items I would be written up.I've already been told by the department manager not to do that, so of course I asked the other cashiers if they were informed the same thing from the same shift managers, no they were not.The harassment continues another shift manager informs me my area needs cleaned, she tells me to do it three times in a row she says it's not cleani enoughInform her that I cleaned it already I let her know that I'm off the clock, she says just goThe harassment continues the manager of the department steps in front of the belt is I'm still bringing up the, the manager is standing feet apart from the the customer saturate the belts where the food.Says to me come on you and me both are cleaning up this belt together, I look at the manager and look at the customer the manager finally recognizes the customer standing thereSays oh my apologies I didn't see youI went straight to the manager of the store to State this harassment the shift manager insists on a meeting that I did not wantOf course I said forgiven and forgottenThe harassment continues, a new shift manager shows up sees me checking the time on my phone, immediately says, ""I can take that phone away from you you know that don't you.A different shift manager shows up change the cash register computer glitching, helps me with a transaction moves me aside to avoid the transaction so they can make their complaints to the manager that I messed up the transactionSo I called 1-800 number I no longer work there I let them know about the harassment nothing was doneThey do not deposit all of the employees are names at one time as they should they wait for each pay. giving it out in increments at their disposal as they choose toThe Live Oaks location pays 1 dollar less hour as the other locations, Field Street
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June 2023 by D Patton
Good prices usually has medicines needed in stock
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April 2023 by Cy
Very slow pharmacy. No sense of urgency.
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March 2023 by Dallas Kosher - Vaad Hakashrus of Dallas
The convenience that Tom Thumb has all the foods I'm interested in is reason enough for me to be a loyal customer for over thirty-five years.
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January 2023 by Nicolas D.
If you need a kosher butcher look no more. Our Jimmy is your man. He is rude, obnoxious, and has attitude you can not miss. I was let know he is in the store for 20 years, and I wonder how such a personality was left unnoticed! I even wonder if we can trust the kosher origin of the meat he cuts! But I will leave this to the agency that certifies him. However, I will not set my foot in this store again, even if I need to eat vegetarian food for the rest of my life. Good work Jimmy keep it up! You're the sole winner in this glorious Texan city' s competition. Nick
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December 2022 by Iris Y.
The 11920 Preston Road location of Tom Thumb. Don't bother to buy any of the items on the digital coupon - if you go in the afternoon, they don't have it the butcher will tell you to come in the morning.Why do you want to go the next day when you are there to buy what has been advertised? People don't have time to come another day when you should be able to buy the advertised item when you come to the store.The boneless chicken breast and dark meat were on special, but they don't have one single package. Then when you ask for a raincheck since you might not have time to get it the next day - it is not available for raincheck. So they have you come into the store with their pretend sale that they don't have. Also, usually you have to buy a big package, if not, the beef is available in a smaller package for $2 or $3 higher per pound.Also, beware, the package looks fresh and when you buy it and flip it over the backside of the meat is darker and doesn't look fresh. You won't know it since the fresh side is on top. When T bones, ribeyes are on sale, beware, they are really fatty and have large bones.If you compare pricing, Tom Thumb is usually 20% higher than any other grocery. Now that we have HEB coming into our neighborhood, we have more choices and Tom Thumb needs to be more competitive.
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November 2022 by Mike C
Reliable. Faster than any of the other pharmacies nearby.
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November 2022 by Becky V.
Tom Thumb should be ashamed for often they raise prices. Their Signature brand ice cream which is pretty good used to be $3.29 sometimes $2.99 even as low as $1.88 for the quart size carton.Now it's $4.99. I loved it and used to be a frequent buyer but no more. They can keep it
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October 2022 by Amy L.
My husband and I as well as his parents shop at Tom Thumb. His parents are needing assistance in picking up their grocery order. Today my husband found out that the only way to let them know you are there is through the app. This is a problem for many. 1. elderly don't know how to work the app. 2. care givers may pick up groceries for several different clients. 3. google their phone number and call in, except you don't know how to google on your phone because you're elderly or don't know which location your at. 4. walk in and let them know you're there, then why order online for pickup. Client may be disabled.
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September 2022 by Lannie Self
Well I totally understand that the cost of everything has gone up, the prices at Tom Thumb are ridiculous. I’ve been frequenting the store for almost a year, and one of the items we purchase often is impossible beef.
I’ve seen it at the store for as little as $4.99 a package, and then it went to 5.99, then 7.99, 8.99, and then today it was at $10.95. I drove down to Walmart and got it for $5.47.
That’s just among a few things that are ridiculous. You’re about to lose a long time customer. You shouldn’t be taking advantage of people just because you can.
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July 2022 by Charles H.
Inwood Road location at University Boulevard. Super slow at the pharmacy. Always a wait
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March 2022 by Ryan R.
By far the friendliest pharmacy team I've ever encountered!! For years I went to CVS and Walgreens nearby where employees are consistently rude and service is consistently slow. The pharmacy team here are happy, pleasant, and attentive. I'll never go anywhere else.
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February 2022 by Vanessa N.
They are hiring lots of young kids and very rude girl named Vanessa dropped my food and laughed .. need better employees
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November 2021 by Jeanne Cullers
I shop here. I’ve shopped here for decades. Your app is awful. It’s a joke. You send me a weekly email with my “deals” in it, I cannot find this stuff on my app. So I sign in on the email to get the deals you send me and I get a message that you are unable to load my deals but maybe I would Like some of this other useless stuff. Bait and switch? Yes! If you want me to use your app make it useable. Stop taking me where you want to go and that me where you tease me with what I want. Really. It’s frustrating. It’s deceptive. It’s enough to make me move to central market and target to get what I want. Come on. Be honest and straightforward b
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August 2021 by Gabor Wasserman
Kosher food section is awesome!
