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September 2023 by James M.
I guess the managers don't care about the freshness of the food. I stopped by so I can grab some dinner and everything looked horrible. I even waited for somebody to come out and couldn't find anybody to help me. I left and went to central market where they actually care about the presentation and freshness of their food. I'm really hope you get managers that actually care about Tom thumbs brand
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August 2023 by Tracy Matthews
I love this pharmacy. Great people who are helpful, friendly and make getting your prescription filled easy. Kim always remembers my name, and my daughter’s name, every time.
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June 2023 by Brian Bordelon
I have gone here for years and this team is great. They are helpful. I had to leave for a few years because my insurance made it more expensive to use them. I was back to them ASAP. Kimberly has been a staple and always has the best attitude. It feels great to have a team with whom you are familiar when picking up medication. Recommend 100%
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June 2023 by Evan Browne
If you need a prescription filled within 5 hours absolutely do not go here. One person will tell you it’s ready in two hours and the next will tell you they’re still working on it. Never a straight answer and unreliable.
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June 2023 by Mollie O.
Avoid! The slowest, most unhelpful, unaccommodating pharmacy I’ve ever encountered. I’m surprised Tom Thumb allows for this.
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May 2023 by M V
**ATTENTION HEALTHCARE PROVIDERS DO NOT SEND YOUR PRESCRIPTIONS TO TOM THUMB PHARMACY** Sent a legitimate prescription to Tom Thumb Pharmacy 5809 East Lovers Lane Dallas, Tx. for a patient and they refused to fill the prescription for no reason.
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February 2023 by Chris Hall
??????Shaeney ???on 01/09/23 at 7:50pm, the woman help at western union, she is very rude and disrespectful, very bad mood to be working with customers. Tom thump needs get better people , not this kind rude people, it’s sad bc I’m not back anymore.
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September 2022 by Ezekiel Xavier
Would give 0 stars wasted my time by taking a vaccination appointment only to get there to know they are not allowed to give flu vaccines for another week .. like thats even a thing ..Why take the appointment in the first place then
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July 2022 by Brandon
It is agreed that they seem eager to help, but everything seems to just fall apart anyways. If you would like your prescription within the week, go somewhere where they actually have the medication, instead of telling you repetitively that it will be there the next day. This has happened quite often.
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June 2022 by Matt Czimer
Friendly staff and the place isn't overrun like the Walgreens where it's always a laborious process to pick up your prescription. At Tom Thumb, the staff is quick and efficient. The prices on the exact same prescriptions are significantly lower than Walgreens as well.
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April 2022 by Nicolette S.
Been to a few Tom Thumbs in DFW but this is the one I constantly return to to do most of my grocery shopping. Always well stocked on everything and all the sales they have are worth shopping there for. I find they have a good rotation of items that they put on sale around the appropriate times, for holidays and such. The few things I am not a fan of are some of the employees. Although it may be through something separate and not a direct employee, there is one man at the Starbucks inside who is just so unkind and has such an attitude every time I stop by for a coffee. I also had an unpleasant experience at the bakery, and I stood at the counter for about five minutes, and no one came to help me. I did not see a single employee there, and I even asked another worker walking around on the floor, and he said he wasn't sure where they were. I finally just got fed up and walked away. Otherwise, the store is great. It's clean and well maintained inside and out. Convenient location to lots of other things when I find myself out and about running errands.
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April 2022 by Nicolette M.
Been to a few Tom Thumbs in DFW but this is the one I constantly return to to do most of my grocery shopping. Always well stocked on everything and all the sales they have are worth shopping there for. I find they have a good rotation of items that they put on sale around the appropriate times, for holidays and such. The few things I am not a fan of are some of the employees. Although it may be through something separate and not a direct employee, there is one man at the Starbucks inside who is just so unkind and has such an attitude every time I stop by for a coffee. I also had an unpleasant experience at the bakery, and I stood at the counter for about five minutes, and no one came to help me. I did not see a single employee there, and I even asked another worker walking around on the floor, and he said he wasn't sure where they were. I finally just got fed up and walked away. Otherwise, the store is great. It's clean and well maintained inside and out. Convenient location to lots of other things when I find myself out and about running errands.
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February 2022 by Mia W.
The African American man who works at the pharmacy, is the most miserable person ever ! This guy needs to go ! There isn't a time I go up there , he speaks ! Not a " hello " , " how I can help you ?" Nada . I'd think he was a mute except when you finally say something , he responds with an attitude . Thought it was just me , until one day, I saw 3 or 4 people in front of me and he was the same with everyone . Dude , if you hate people so much , find a night pharmacy job where you have little to no interactions with humans . Will not be returning to getting meds filled . I don't need to feel like a burden when I'm the CUSTOMER.
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January 2022 by Tommy W.
This review is for their pharmacy. I recently went online to schedule a Moderna booster shot. It took some time to to find a convenient time and location, but I was able to schedule an appointment at 11:30am on Saturday morning. It was also a bit of a process, as Tom Thumb's website makes you fill out and / or print multiple forms. Despite already being double-vaxxed, I had recently recovered from Covid and it was important that I be fully protected before visiting my elderly parental unit. As instructed, I showed up at bit early for my scheduled appointment. The pharmacy tech said it would be another 40 minutes before they started administering booster shots. It was a minor inconvenience and I grabbed a cup of coffee at Starbucks. However, 20 minutes later, Tom Thumb's pharmacy called and left a VM on my phone telling me that they only administered Moderna booster shots between 12-2pm on Fridays. Despite my scheduling a specific time on the Tom Thumb website, they don't take appointments. I would now have to come back at week later. I'm not sure why Tom Thumb has you go through the process of scheduling a specific day / time for your booster shot if they don't require appointments. Not only did I organize my entire morning around that appointment, but I scheduled it on a weekend so that I didn't have to miss any work. And most important, I wanted to avoid any after-effects during during my parental unit's 84th birthday the following weekend. It was a huge PITA and I ended up scheduling my booster shot at another provider. The store itself is okay, but I'm definitely less than impressed with their website and pharmacy in regards to Covid.
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December 2021 by Wynonah B.
my mom and I came in to the store looking for some recipe ingredients and when we asked one of the employees about Thyme he said he'd not been able to find it yet (they were stocking for the evening). a few minutes later he came and found us on another non produce aisle with a box of Thyme!!! We appreciated him so much I wanted to say thank you! thank you, Scott!!! Great service. we appreciate the Thyme on your hands :D happy holidays!
