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February 2024 by K A
I cannot stand this pharmacy. I’ll be moving my prescriptions. There is ALWAYS a ridiculously slow line. The ONE tech they have, the woman who is still (incorrectly) wearing the mask, is unbelievably slow. She’s also rude. She will fight you for everything. I don’t have 3 hours to wait online for their one slow tech to figure it out.It’s been every single time I’ve come here that it’s the same. Too bad because the actual pharmacists are great.
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December 2023 by Michael
Fantastic service. Nice. Helpful.
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December 2023 by Tracy Vaughan
If I could give them 6 stars I would! This is hands down the best pharmacy I have ever been to. The pharmacists and the tech know my entire family and are super thorough with the medications we get.Also they do take their time to ensure that they get everything correct.Kind, thoughtful and always cheerful-even when dealing with upset customers !!! ?
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August 2023 by Ingo Hagemann
They let people wait on the phone for hours. Avoid!!!!!
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June 2023 by Kc Meyercord
Won’t be back after the wait time and rudeness of the pharmacy tech today. Took over 30 minutes just to drop off the prescription, with only 1 person in front of me. Went back to get it, waited another 45 minutes with two people in front of me and then the tech was rude after all of that time. Go to cvs next door for kind and prompt service. In and out in 15 min with the script filled.
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June 2023 by Gustav P.
I was denied customer service by the cashier at Tom Thumb because of my minority/disability status. The cashier refused to check me out and told me to go to sled check out. Very poor customer service at this TomThumb location. I would suggest going to Trader Joe's down the street instead of Tom Thumb.
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April 2023 by Marione Gimenez
The pharmacist I spoke to is extra rude! Does not even let me finish my sentence. Worst customer service.
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January 2023 by Kurt V.
This is one of the older Tom thumbs in the area. Well it is still a pretty decently equipped grocery store it does not quite have the selection that some of their Superstores have in them. It is basically in my opinion an extra large convenience store.
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October 2022 by Carliema E.
Went to leave a review and realize it's all the same thing nothing has changed as we are entering 2023 please shit this please down
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October 2022 by Angie C.
This is what I am tired of. I am tired of purchasing expired, stinky, no good products from this location. This morning, the oikos yogurt was on sale. Still within the expiration date, but taste weird. A few months back, I purchased chicken thighs. Brought them home and they were sour and bad. Still within the expiration date. I took it back and was given more meat from the meat department. His explanation was, customers pick up meat, put it back in the wrong section, then employees don't get to return it to the freezer section until end of day. A couple of weeks before that, my husband purchased meat that was bad and had to get a refund. Still within the expiration date. When u walk into the store, the meat department smell bitch slaps you in the face. Just Stanky. I sometimes feel they don't have everything the average grocery store has. On a positive note, the staff are ALWAYS friendly and their are rarely long lines for checkout. The other sections of the store appear to be clean. This is the closest grocery store to my house but I am considering driving to Kroger .
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October 2022 by Sharon Shalet
We switched from Walgreens to Tom Thumb - the pharmacy staff is always quick, friendly and thorough!
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March 2022 by Jenn B.
I do not recommend using this pharmacy. The two women working there are very rude. My mother who I just took to get dental work done, went there afterwards to pick up her prescription. She wasn't feeling well and went in a few times to see if her prescription was ready because she felt very light headed and dizzy and wanted to go home to lay down as soon as possible. The last time she went in one of the pharmacists rolled her eyes at her, and when my mother pointed it out to the other pharmacist who is the manager she was so rude to her. My mother told her she had been coming there a long time and never was treated so poorly. The manager told her that they were the only ones there and that she had to deal with it or go find another pharmacy. In the end she also told my mom if she knew anyone that wanted to work at their pharmacy feel free to let them know, but until then she would have to deal with the both of them. I understand that it is not always easy to deal with customers, but as someone who has been in those shoes before I would never treat a customer that way as there are just better ways to handle situations like that. So disappointed, and with plenty of other grocery stores to choose from we will gladly spend our money where we are treated respectfully.
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December 2021 by Sara G.
Have stopped in here several times as it was closest to our temporary housing. Definitely not a bargain place or a store with the most selection, but clean and great for a quick shop or to pick up last minute needs, if nothing else is close. Still getting to know the area but would steer clear from here if doing any heavy/full cart shopping. $$$$
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December 2021 by Lori G.
Have stopped in here several times as it was closest to our temporary housing. Definitely not a bargain place or a store with the most selection, but clean and great for a quick shop or to pick up last minute needs, if nothing else is close. Still getting to know the area but would steer clear from here if doing any heavy/full cart shopping. $$$$
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November 2021 by 2UMSRN
Earlier this week on Monday or Tuesday I visited this Tom Thumb looking for a floral arrangement. The young man in the floral department was very helpful as well as patient with me, as I was indecisive about what I really wanted. He assisted in every way he could and went above and beyond. His name is Freddie. He is truly an asset to this establishment. Thanks again Freddie.
