-
November 2025 by torris brown
Great customer service!!!! Great deals on the app 😃
-
November 2025 by G H
Good sells and quality meats
-
November 2025 by Destin
I’ve been to this Tom Thumb dozens of times, and it never fails to disappoint. Every single shopping cart has broken or jammed wheels, the produce is consistently poor and rarely fresh, and the selection across the entire store is limited. Prices are very high for what you get, and the store overall feels neglected. Customer service is just okay at best. Honestly, you’re better off spending much less at Trader Joe's, or the same price at Sprouts or Whole Foods where the stores are cleaner and the experience is far better.
-
November 2025 by Carol Funk-Carruthers
have been shopping here for the last four years and The straw has finally broken the camels back. They never have regularly stocked item, their produce is often rotten, and the pickup/delivery has been a thorn in my side since I began using it. On a regular basis, I have to request refunds for missed items, I get items I didn’t order that end up having to be thrown away, items are substituted without approval, items are deleted without a request for substitution deliveries are late, items that I want are rarely in stock, etc. I can’t say anything good about this location. And the customer service is the most frustrating of all. I don’t know if their staff is just too young or if they are completely incompetent but nobody seems to know how to help. It’s very sad because it’s very convenient to where I live, but it’s just not worth it anymore.
-
November 2025 by Mike
6 self checkouts open, for card only.
None of them had customers. Had to wait in line at regular check out lane to pay cash. What's the point of having these if you can't pay cash.
-
October 2025 by Doris Everson-Feliciano
Grocery store with great service
-
October 2025 by Harry Haliburton
Good meat
-
October 2025 by Alisha Wilson
I can’t say enough good things about Tom Thumb Pharmacy! Every visit feels personal — the Pharmacy staff remember me, greet me with a smile, and make sure I understand my medications. They truly care about their patients’ well-being. It’s rare to find this kind of service these days, and I’m very grateful for it. 💙
-
October 2025 by Caroline Mills
Great they are willing to stop to help
-
October 2025 by La Vie Lokogique
Really bad customer service I arrived and said hello 4 times Evelyn and Francisco did not respond to me or Acknowledge my presence. I really wanted to be as rude as them but I know someone else will deal with them
-
October 2025 by Terrence Anderson
Very good clean
-
October 2025 by Carrie
First time at a Tom Thumb & I probably won't be back. Things seemed overpriced. It reminded me of a Brookshire Brothers. Nothing I can't get somewhere else & probably pay less.
-
October 2025 by Theresa Garcia
Rosie has always been ever so kind & professional, always happy to help!
-
September 2025 by seasidestatic
you have got to be kidding me. food poisoning? again? are you people even trying?
-
September 2025 by LaJuana McCree
I had been going to this store since 2019. There needs to be a diversity course available to all of the employees. Customer Service has degraded significantly. I had been discriminated against by Hispanic employees on three separate occasions...I just refuse to shop & about to call the district manager. I will go to the location downtown.
