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March 2024 by Aaron Hernandez
I never thought I'd say this from one Hispanic about another, but damn, I was standing next to the deli waiting patiently for my turn, and these deli workers wouldn't even look at my direction even after a calmly excused myself and ask if anyone is going to get my order and they all look at me and said the they will attend me after 1 person was infront of me, mind you there were 3 deli workers their. Then more people kept coming, and they were skipping me over these other people. Never coming back, they can have it.
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November 2023 by Connor Orr
Attention shoppers, if you see a clearance tag on the shelf for an item, TAKE A PICTURE OF IT AND THE SHELF AREA. Got charged full price for something clearly marked half off, but the old manager lady didn't look in the right spot and started raising her voice about it being the normal price.Decided not to push it and just leave because it's not worth arguing over frozen dinners. But there's no reason to raise your voice at someone trying to dispute a price clearly marked as on clearance. With a little more patience I could have walked her over there and shown the price tag but like I said, not worth it.I like coming here but this left a sour taste in my mouth, I'm just trying to shop and make sure that I and other customers aren't getting ripped off, but instead have a voice raised at me for just trying to do due diligence.Not the end of the world, and I'll make back the money that I was overcharged but I do expect a little bit better. So from now on I will be that annoying shopper that will push price disputes, and I will make sure that coupons get scanned and manager specials get scanned.
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September 2023 by Stevie D.
Don't know why locals can't appreciate this store. It's an essential neighborhood convenience. If you need larger inventory, there's another TT a mile up Abrams. SMH at a lot of the petty reviews I see here.
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July 2023 by John O.
Worst Tom Thumb ever. Generally Tom Thumbs are great but this one consistently disappoints. Always packed. Customer service is terrible, rude, and unresponsive. I have to go inside to get every pick-up order. Fool me three times, never again!
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July 2023 by Regina Cipriano
This particular store has the best customer service I've seen in awhile. I thought the cashier guy was the store owner the way he tried to help everyone.
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July 2023 by Tami-Shea G.
Big thank you, and shout out to Michelle in Tom Thumb Fresh Pass VIP service. She fixed my account. Thank you. It made my day.
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June 2023 by Walter Wren
I like there deli department people very nice, food looks good, taste good, smells good, enough said, love it.
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June 2023 by Christophe Lamarsaude
Clean, friendly, nice selection of products. Overall a nice grocery store
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June 2023 by Christina E
Jaime in floral is such an asset to Tom Thumb! When I asked for his help to create a Mother's Day arrangement he was pleasant ans ready to assist. I was indecisive on exactly what I wanted and changed my mind on the vase a couple of times before I decided on a tea pot and he wasn't bothered. I asked questions and he answered pleasantly and talked to me as he was cutting the stems. I have never used the floral department before, I usually cut and arrange the flowers myself at home, but from now on I will ask Jaime for help. Thank you for such a beautiful experience!
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June 2023 by Patsy D
First time ordering a cake here. Decorator added chocolate to the side and on the top. The cake was for someone who is allergic to chocolate. I asked for red trim, got white. Wanted Bavarian cream filling and got whipped cream. My sister had a piece of plastic in the cake. Extremely disappointed!!!!
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June 2023 by Mark
It's been a while since I've been to the Original Tom Thumb store,I like this format than the large scale store, Loved the interior,
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April 2023 by Craig Herrera
Great local place to get groceries. Love their selection of vitamins, protein, and about anything else for your body!
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April 2023 by Russ M.
I love this atom Thumb. I realize it is smaller and more limited in selection but it is a neighborhood store. We always talk about being local but people complain it doesn't give everything a wal Mart does. People that work there are super nice and helpful. Thank you for having this store
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March 2023 by Michael
Much smaller than most stores, but it has a.full bakery, meat market and pretty much what you want. The layout is also very nice
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January 2023 by beAuty
My fav TT they have the best and freshest fruit I drive all the way from fort worth now to go here..