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April 2024 by Kim Dominguez
There is bald headed guy that is Hispanic I believe that follows you around. Not like your stealing follow but like a creepy type follower. He says he's a manager. I use to love this store before my disturbing incounters with him. Sadly my 16 year old said the same thing without me telling her about my incounters with him.
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April 2024 by Linda Hillman
Great customer service, fresh fruit and vegetables love the variety of cheese, crackers, bread and fish. Always fresh, the store is always immaculate! Love Tom Thumb
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March 2024 by Laurel
Ice cream section seems to always be melted and refrozen in the last few months. In December their whole stock had been melted, with visually damaged/bent cartons from when they melted and refroze (didn't notice until I returned it and checked the aisle again). Returned the ice cream but they never seemed in a rush to remove any items. This month I tried again and the ice cream had been refrozen again, and based on appearances it looks like most of the ice cream section is like that again (I tried a different freezer in hopes that maybe it was just that freezer section).
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February 2024 by Olivia Tefera
Exceptional and consistent baked goods!
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February 2024 by DNola9
Great place to shop for food.
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December 2023 by Eye4 Cyou
Beautifull, this store was immaculately clean. The openness, wide aisle, not packed. I felt like we had the place to ourselves. Great prices made the tip worth it. We had the most Professional, Welcoming, Cashier ANNA was the friendliest person I've encountered while in Dallas.
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December 2023 by Anthony Thurman
There is Kroger and Walmart that are thirty to forty percent cheaper. Within n five minutes. This location has very rude employees for their prices. So, you might as well go to Walmart. Not to mention their self checkout is first gen at best.
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December 2023 by Mary Freeman
We placed an order weeks ago for a holiday party for 50 people . The order was confirmed ( in person) the day before the event . The morning of the event the order was cancelled by the store . 1.5 hours before the scheduled pickup , our holiday order for 50 was cancelled !!!!! I would give zero stars if that was an option . I work right across the street from the store and shop here often. I will NEVER shop here again .
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November 2023 by candace taylor
Love the store and cleanliness BUT almost every shopping trip I have EXPIRED items! Even though I try to check them knowing I have had expired items before from there sometimes you are in a hurry and forget to check one! Please remove the expired items instead of pushing them to the front awaiting someone not noticing dates to buy! This happens way too often I’m beginning to suspect someone is doing it purposely. And the same items are more expensive in this store then nearby ones we certainly would like quality non expired products for this rate.
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November 2023 by Sheilicha S.
Stopped at this particular Tom Thumbs because it was the closest grocery in the same plaza as the Kohl's store where I'd been a few minutes earlier. My cashier Devin was very patient, helpful, and nice. Thanks for making my very brief shopping experience worth while.
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October 2023 by andrez lozano
My last customer service job in the late 1990’s. I was hired as a non-foods stock boy to a front end manager. Then was called Flagship Tom Thumb. My hrs were 3p-11p. Love this job and the new shopping center. Miss the area.
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October 2023 by Suzanna Turney
This particular Tom Thumb is much better than most. I believe it depends on the area the location is. I used to work for a couple of grocery stores, though not Tom Thumb.That said, the customer service here is amazing from the cashiers, the floor workers, and specialty departments. If one person can not help, they find someone for you who CAN.All the usual items can be found here, along with some harder to find products I keep in my shopping rotation at all times. Items within the Louisiana cajun cooking brands and favorites. Including Andouille and Boudin sausage.The store and ALL departments are very, very clean and constantly kept up. There is plenty of parking and multiple handicapped access parking. Even the parking lot is clean!
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October 2023 by Beth Smitherman
Almost every time I buy a drink from this store it is expired,just today got a Bai and it was from May 2023, did not even drink it! I would have returned it but I had to get back to work.vheck your dates people
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October 2023 by Yolanda McIntyre
Very familiar with the store having just moved to the Dallas area. Great customer service and very well maintained.
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September 2023 by Nancy H.
I go to this Tom Thumb 3 or 4 times a week, and personnel are usually pleasant, but today I had a bad experience with an employee I had never seen before. I was doing self check-out and my debit card wouldn't work. As I knew there was plenty of money in my account, I asked the relatively young African-American clerk watching over the self-check out line for help. He said little to me but still managed to make me feel like I was some kind of criminal. His only suggestion was to use another card, which I didn't want to do as I needed to use my debit card to get cash back. He didn't crack a smile or even suggest I call my bank. I left my purchase there and did go call my bank, which had temporarily blocked my care due to questions on a return. They then unblocked my card and I went and did my shopping down the road at Kroger. I hope he is not a permanent fixture at my favorite Tom Thumb; if so, I won't continue to shop there.