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April 2024 by Dave Cameron
Pharmacy tech Jemia was outstanding!
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March 2024 by Josefina Mundo
Amazing store !!! ???Very nice employees always get said good morning ☀️ every time I come to shopGood selection on products
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February 2024 by Tina Carmichael
I bought beer from this store and I got the wrong kind for my husband. Went the next day to return it with the receipt and beer box was not opened and they would not take it back. Spoke with the manager Peter Walker and he told me no returns and it was state law that beer can’t be returned. It is not state law in Texas. It is to the managers discretion to accept the return or not. He was very rude and was unwilling to help me out. The box was in perfect shape and with a receipt and he just didn’t care. I can’t believe he lied to me on top of that. Horrible customer service! As a manager he should have been more respectful and done some research to be stating a comment that he seem so confident about.
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January 2024 by Dirk Carter
Love this store. Convenient, ample parking, great deli and butcher.
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October 2023 by Robert Morris
16.9 oz Dr Pepper product singles in case up front where the 20 oz bottles go. All of the products. Price signs still say 20 oz NO ONE CARED WHEN I POINTED IT OUT. Avoid this location.
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October 2023 by Joe Harper
EARLY MORNING WALK & BUY 1 GET 2 FREE $8.85 4 25 LEGZ GR8 SCORE. FIRE UP THE GRILL FASHO ALREADY ?????
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September 2023 by Brende Mendoza
We come to this store every now and then. Grocery is great. Bakery on the other hand not so great. I normally order from a different store but around this time of year I order from this specific store because it’s closer to my children’s school. I called yesterday and asked for a simple 12 count cupcake with blue icing. I asked several times to make sure that they put whip cream instead of buttercream. I also asked if they had any decorations three times which I was told they don’t have anything. The only thing they had was confetti to put on the cupcakes. So when I arrived, pick up the cupcakes, not only were the cupcakes iced with buttercream, but they did not even put the confetti on the cupcakes. They put confetti in a little Ziploc bag, and gave it to me like that. I politely gave them back the little bag of confetti and walked off. I don’t know if there’s new people in the bakery or if the person who took my call clearly didn’t care, but won’t be ordering from this bakery anymore.
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August 2023 by William P.
i am a long time customer at this Tom Thumb. I must say the service and attitude of the employees, especially the night manager on 8/15/23 was by far the worst I have encountered. It was 10:30 at night, asked for a lane to be open for check out since my wife and I dont do self checkout at any store. Manager told me all are closed and if i dont self check than I will not be able to check out here. He then gave me additional attitude when I stated that the policy has been to have one lane available at all times. We can shop anywhere and obviously this manger does not need our sale which was about $100.00. So be it.
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July 2023 by Mark R.
Miss managed. Employees don't care. Bad produce. Bad store, bad manager. I would not go here any longer until it is better managed, and employees get a boost in moral.
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June 2023 by Grace Macchia
My rotisserie chicken was full of a bunch of raw chicken. Other than that I’ve never been upset with the place.
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June 2023 by Mario Tamez
Antonio checked me out. He was told to go on break, handed me receipt and walked off, with all my groceries on the counter. This was the second time today I experienced unacceptable service at this location. Leadership outside this store needs to look into the practices of how this store is managed.
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June 2023 by Chris V.
There were full on feathers in my fried chicken. Avoid this product when purchasing from this location.
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May 2023 by Rebekah Sanchez
Don’t try the homemade chocolates from the bakery. They are the worst.
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May 2023 by Ellie Hicks
Awesome love the store and the people great experience a lil higher than Walmart but u get in and out in no time
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April 2023 by Andrew Bode
Multiple times food is expired on shelves most recent purchase was pasta with mold on it. Unreal. Other tom thumbs are great and will stick to those. Something very wrong with this one.