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July 2023 by Fernanda S.
Costumer service is the worst I have ever encountered in all the homedepot stores in the DFW. Most don't even know how to deal with errors in there system or overall give a great costumer experience. If you can avoid coming to this HomeDepot for any orders or huge purchases. Please do. They will have you waiting forever.
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June 2023 by Sai Rama9
Visited this place at afternoon time in 18Jun2023.I have cancelled the trailer I booked here. HoweverI have come here to confirm.We change mind not to take trailer. We don’t find black soil anywhere near by.
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June 2023 by Zailey C.
Super awesome customer service!! It is a really busy place and I had no idea how to get a pre-filled propane tank. After getting the attention of a kind worker I was immediately helped, then walked to the self service propane kiosk, and guided through the process. I didn't even have to lift the propane tank! I was "escorted" to my car. I was told numerous times to have a wonderful day. I highly recommend this location.
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April 2023 by Nina Persheff
Everyone in this department is very helpful.
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February 2023 by L R.
I have never had such poor customer service from a store delivery like I had today from Home Depot appliance delivery. We bought a new dishwasher, the first delivery - never heard doorbell or knocking- as tech claimed, my dogs NEVER barked! The delivery guy claims he banged on door, rang doorbell, etc...So, I called & complained and they w/n come back same days, said they would be here in 2 days - today.The guys that showed up were RUDE! Condescending and lazy AF.The short fat one said he couldn't get old dishwasher out without cutting linoleum- which still looks good after 15 years. I said ok. Still w/n do it.Ended up calling headquarters and they said they w/n do removal/haul away (we paid for it) nor install new one.They left new in box in living room with connections/hoses.They wet to truck - I thought to call boss again - and left! No bye, no we will be back- nothing.They were rude and ugly.My husband came home and pulled washer out by himself and put out side.
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January 2023 by Karla M.
Love this place. Lots of parking. One of my favorite places. They have tons of plants even more than I expected for this 80°f mid-winter day. I was surprised to see so many flowers out front, a butterfly, and at least one bee. I scored a beautiful mini palm and a cute succulent I'd been looking for. I didn't find the fire pit I wanted today but they have tons on their website so I'll check that out. Beautiful cabbages too
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December 2022 by Raul A.
Waited over half an hour to get a piece wood cut. Spoke to plenty of workers and many announcements over the PA system to get someone over to the lumber section. Usually go to ACE Hardware for this reason
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September 2022 by Tanner Dougall
They had the goods, but slow processing
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August 2022 by Alejandra G.
I was waiting in the appliance section for 40 min asking any worker that would pass by to help and the same response was given " they'll be with you" the employee that we need to get started with doing the purchase was called probably 2 times on the store speaker and yet no one showed up, honestly I don't go to Home Depot out of enjoyment and the fact that I have to go and deal with this is insanity. Poor customer service and honestly I've heard many stories about how lazy and incompetent the staff is. It takes a lot to really get me upset since I also work in customer service and left the building quickly after no action was made again.
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February 2022 by Grace Speese
Reasonable price for a quick rental. We just needed it to move some office furniture from one side of town to the other. Very convenient!
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January 2022 by Stephen C.
Today my cart was struck by a Home Depot employee that was pushing wood on a cart. Luckily he didn't hit my toddler in stroller that my fiancé was pushing. Me and my family will not be coming back to this location.Very disappointing.
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November 2021 by Michael Morrison
Home depot to the rescue.
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September 2021 by Soxyl_com Store (Google Help)
Always good service ???
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July 2021 by Melody T.
Never can go wrong with loading up to make home improvements! Love their outdoor garden area, it's been super cool shopping here for all of my plants and outside decor! Thank goodness for the oversized baskets to load everything in! Customer service is great when asked for assistant! My favorite part of the entire store is looking at all the kitchen items! All the refrigerators are so cool as technology has advanced! Also, oddly enough they have a beautiful selection of chandeliers! Super pretty to look at! Come and enjoy this massive place where you can get anything your heart desires to make your place pop!
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July 2021 by Naya W.
When I checked out this Home Depot, I was worried because it had such a low rating. Upon arriving, I was pleasantly surprised. I only wanted to look at plants for my apartment so maybe that's why.. haha. The prices for their plants were more affordable than I expected. The workers in the garden area were very nice as well. However, they did not have many nice pots to choose from. Mostly plastic or clay.